Imac Repaired And Now Is Missing Serial Number!

Discussion in 'iMac' started by beeinformed, Dec 1, 2012.

  1. beeinformed macrumors 6502

    Joined:
    Jun 30, 2010
    #1
    Hi,

    My 24 inch 2009 imac's logic board and harddrive was replaced by an Apple authorized in-home service technician and now the computer system's serial # is blank.

    Is this related to the replacement of the logic board or the harddrive and does anyone have any suggestions in getting the serial # put onto the computer? Thanks! :)
     
  2. Spink10 macrumors 601

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
    #2
    Serial # is connected to the logic board. Contact the service provider.
     
  3. beeinformed thread starter macrumors 6502

    Joined:
    Jun 30, 2010
    #3
    Thanks for your quick reply! I just contacted Apple and spoke to a senior tech advisor, who told me that Apple has to send an in-home service technican to my house again but he is not sure what the process is putting the serial number back onto the logic board.

    Would they have to use a special tool to embed the serial # onto the logic board? Thanks! :)
     
  4. jimbo1mcm macrumors 68000

    Joined:
    Mar 21, 2010
  5. sectime macrumors 6502a

    Joined:
    Jul 29, 2007
    #5
    Normal, my MacPro had the mb replaced, no serial number. I called Apple, told me it was normal.
     

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