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iMac restarts because of problem (mid 2011 21.5")

J

jasoninmiami

macrumors newbie
Original poster
Feb 13, 2014
1
0
My iMac (mid 2011 21.5")keeps restarting because of kernel panics. Any help would greatly appreciated! Here's the report:


Anonymous UUID: 0F4A9E36-D416-065B-81F7-CD22F6767656

Thu Feb 13 09:51:05 2014
panic(cpu 0 caller 0xffffff80082dc19e): Kernel trap at 0xffffff800824f36f, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000016a2d096, CR4: 0x00000000000606e0
RAX: 0x0000000000000000, RBX: 0xffffff80088d4c40, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff8169753d50, RBP: 0xffffff8169753db0, RSI: 0x00000000252b0fc9, RDI: 0xffffff803accb398
R8: 0x0000000000000001, R9: 0xffffff8008801910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0x0000000000000000, R13: 0xffffff8022e8a1f0, R14: 0x0000000000000000, R15: 0xffffff803accb370
RFL: 0x0000000000010086, RIP: 0xffffff800824f36f, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff81697539e0 : 0xffffff8008222f69
0xffffff8169753a60 : 0xffffff80082dc19e
0xffffff8169753c30 : 0xffffff80082f3606
0xffffff8169753c50 : 0xffffff800824f36f
0xffffff8169753db0 : 0xffffff800824f079
0xffffff8169753de0 : 0xffffff800821659a
0xffffff8169753e20 : 0xffffff80082163b4
0xffffff8169753e80 : 0xffffff8008213bdd
0xffffff8169753ef0 : 0xffffff800821e003
0xffffff8169753f70 : 0xffffff80082c921d
0xffffff8169753fb0 : 0xffffff80082f3e26

BSD process name corresponding to current thread: com.apple.WebKit

Mac OS version:
13B42

Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000008000000
Kernel text base: 0xffffff8008200000
System model name: iMac12,1 (Mac-942B5BF58194151B)

System uptime in nanoseconds: 2087918994530
last loaded kext at 255450001629: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8a806000, size 65536)
last unloaded kext at 316196701364: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8a806000, size 57344)
loaded kexts:
com.hzsystems.terminus.driver 4
com.microsoft.driver.MicrosoftMouseUSB 8.0.1
com.microsoft.driver.MicrosoftMouse 8.0.1
com.globaldelight.driver.BoomDevice 1.1
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.ntfs 3.11
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AGPM 100.14.11
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.AMDRadeonX3000 1.1.4
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.kext.AMD6000Controller 1.1.4
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleHWAccess 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOFireWireSBP2 4.2.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 12 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x01BA, 0x202020202020202020202020202020202020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x01BA, 0x202020202020202020202020202020202020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Composite Device
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Hub
USB Device: Microsoft 5-Button Mouse with IntelliEye(TM)
USB Device: IR Receiver
USB Device: Internal Memory Card Reader
FireWire Device: My Book 111D, WD, Up to 800 Mb/sec
Thunderbolt Bus: iMac, Apple Inc., 25.1
 
This was a Kernal Panic and was caused by one of the following:

com.hzsystems.terminus.driver 4
com.microsoft.driver.MicrosoftMouseUSB 8.0.1
com.microsoft.driver.MicrosoftMouse 8.0.1
com.globaldelight.driver.BoomDevice 1.1


My recommendation is to locate each of the apps that use these files and ensure you have the most up-to-date version of the app. If the KP's continue locate the developers uninstall instructions and uninstall each one-by-one until you discover which one is causing your problem.
 
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