iMac restarts because of problem (mid 2011 21.5")

Discussion in 'iMac' started by jasoninmiami, Feb 13, 2014.

  1. jasoninmiami macrumors newbie

    Joined:
    Feb 13, 2014
    #1
    My iMac (mid 2011 21.5")keeps restarting because of kernel panics. Any help would greatly appreciated! Here's the report:


    Anonymous UUID: 0F4A9E36-D416-065B-81F7-CD22F6767656

    Thu Feb 13 09:51:05 2014
    panic(cpu 0 caller 0xffffff80082dc19e): Kernel trap at 0xffffff800824f36f, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000016a2d096, CR4: 0x00000000000606e0
    RAX: 0x0000000000000000, RBX: 0xffffff80088d4c40, RCX: 0x0000000000000000, RDX: 0x0000000000000000
    RSP: 0xffffff8169753d50, RBP: 0xffffff8169753db0, RSI: 0x00000000252b0fc9, RDI: 0xffffff803accb398
    R8: 0x0000000000000001, R9: 0xffffff8008801910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
    R12: 0x0000000000000000, R13: 0xffffff8022e8a1f0, R14: 0x0000000000000000, R15: 0xffffff803accb370
    RFL: 0x0000000000010086, RIP: 0xffffff800824f36f, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x0

    Backtrace (CPU 0), Frame : Return Address
    0xffffff81697539e0 : 0xffffff8008222f69
    0xffffff8169753a60 : 0xffffff80082dc19e
    0xffffff8169753c30 : 0xffffff80082f3606
    0xffffff8169753c50 : 0xffffff800824f36f
    0xffffff8169753db0 : 0xffffff800824f079
    0xffffff8169753de0 : 0xffffff800821659a
    0xffffff8169753e20 : 0xffffff80082163b4
    0xffffff8169753e80 : 0xffffff8008213bdd
    0xffffff8169753ef0 : 0xffffff800821e003
    0xffffff8169753f70 : 0xffffff80082c921d
    0xffffff8169753fb0 : 0xffffff80082f3e26

    BSD process name corresponding to current thread: com.apple.WebKit

    Mac OS version:
    13B42

    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide: 0x0000000008000000
    Kernel text base: 0xffffff8008200000
    System model name: iMac12,1 (Mac-942B5BF58194151B)

    System uptime in nanoseconds: 2087918994530
    last loaded kext at 255450001629: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8a806000, size 65536)
    last unloaded kext at 316196701364: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8a806000, size 57344)
    loaded kexts:
    com.hzsystems.terminus.driver 4
    com.microsoft.driver.MicrosoftMouseUSB 8.0.1
    com.microsoft.driver.MicrosoftMouse 8.0.1
    com.globaldelight.driver.BoomDevice 1.1
    com.apple.driver.AppleBluetoothMultitouch 80.14
    com.apple.filesystems.ntfs 3.11
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
    com.apple.driver.AGPM 100.14.11
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleHDA 2.5.3fc1
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.kext.AMDFramebuffer 1.1.4
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.AMDRadeonX3000 1.1.4
    com.apple.driver.AppleThunderboltIP 1.0.10
    com.apple.driver.AppleIntelHD3000Graphics 8.1.8
    com.apple.driver.AppleMikeyDriver 2.5.3fc1
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.kext.AMD6000Controller 1.1.4
    com.apple.driver.AppleBacklight 170.3.5
    com.apple.driver.AppleHWAccess 1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleMCCSControl 1.1.12
    com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
    com.apple.driver.AppleIRController 325.7
    com.apple.iokit.SCSITaskUserClient 3.6.0
    com.apple.driver.AppleUSBCardReader 3.3.5
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.4.0
    com.apple.driver.AppleUSBHub 650.4.4
    com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
    com.apple.driver.AppleFWOHCI 4.9.9
    com.apple.driver.AirPort.Atheros40 700.74.5
    com.apple.driver.AppleAHCIPort 2.9.5
    com.apple.driver.AppleUSBEHCI 650.4.1
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.0
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard 170.15
    com.apple.driver.AppleHIDKeyboard 170.15
    com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
    com.apple.driver.AppleMultitouchDriver 245.13
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.driver.DspFuncLib 2.5.3fc1
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOSurface 91
    com.apple.iokit.IOBluetoothFamily 4.2.0f6
    com.apple.iokit.IOAcceleratorFamily 98.7.1
    com.apple.iokit.IOAudioFamily 1.9.4fc11
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.driver.AppleThunderboltEDMSink 1.2.1
    com.apple.iokit.IOFireWireIP 2.2.5
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.kext.AMDSupport 1.1.4
    com.apple.AppleGraphicsDeviceControl 3.4.12
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
    com.apple.driver.IOPlatformPluginFamily 5.5.1d27
    com.apple.driver.AppleSMC 3.1.6d1
    com.apple.driver.AppleSMBusController 1.0.11d1
    com.apple.driver.AppleHDAController 2.5.3fc1
    com.apple.iokit.IOHDAFamily 2.5.3fc1
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.iokit.IONDRVSupport 2.3.6
    com.apple.iokit.IOGraphicsFamily 2.3.6
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.0
    com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
    com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
    com.apple.iokit.IOUSBHIDDriver 650.4.4
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
    com.apple.iokit.IOFireWireSBP2 4.2.5
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 650.4.0
    com.apple.driver.AppleThunderboltNHI 1.9.2
    com.apple.iokit.IOThunderboltFamily 2.8.5
    com.apple.iokit.IOUSBUserClient 650.4.4
    com.apple.iokit.IOEthernetAVBController 1.0.3b3
    com.apple.driver.mDNSOffloadUserClient 1.0.1b4
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IO80211Family 600.34
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOAHCIFamily 2.6.0
    com.apple.iokit.IOUSBFamily 650.4.4
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.10
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 21
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.8
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
    Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 12 GB, SMC 1.71f22
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
    Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x01BA, 0x202020202020202020202020202020202020
    Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x01BA, 0x202020202020202020202020202020202020
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: ST3500418AS, 500.11 GB
    Serial ATA Device: OPTIARC DVD RW AD-5690H
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Composite Device
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Hub
    USB Device: Hub
    USB Device: Microsoft 5-Button Mouse with IntelliEye(TM)
    USB Device: IR Receiver
    USB Device: Internal Memory Card Reader
    FireWire Device: My Book 111D, WD, Up to 800 Mb/sec
    Thunderbolt Bus: iMac, Apple Inc., 25.1
     
  2. rkaufmann87 macrumors 68000

    rkaufmann87

    Joined:
    Dec 17, 2009
    Location:
    Folsom, CA
    #2
    This was a Kernal Panic and was caused by one of the following:

    com.hzsystems.terminus.driver 4
    com.microsoft.driver.MicrosoftMouseUSB 8.0.1
    com.microsoft.driver.MicrosoftMouse 8.0.1
    com.globaldelight.driver.BoomDevice 1.1


    My recommendation is to locate each of the apps that use these files and ensure you have the most up-to-date version of the app. If the KP's continue locate the developers uninstall instructions and uninstall each one-by-one until you discover which one is causing your problem.
     

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