iMac screen turnaround

reclusive46

macrumors 65816
Original poster
Apr 14, 2011
1,088
27
Canada
I'm having to take my imac into an Apple Store on monday because of the tint issue. Only started to appear 20 to 21 days after I bought it. Anyway whats the average turnaround for them to replace it?

I have a 27inch i7 with a 2GB GPU
 

MrT-Man

macrumors regular
Jan 22, 2008
117
6
Two days for me. If you're talking about a panel replacement (rather than exchanging the whole machine), then the main issues are whether or not they have a spare panel in stock, and how busy the repair staff is...
 

reclusive46

macrumors 65816
Original poster
Apr 14, 2011
1,088
27
Canada
Yeah was talking about Panel replacement. Well thanks guys. Now I have the fun of lugging this thing over there.
 

Jexta

macrumors member
Apr 11, 2011
57
0
The Apple Service Center I work for has an agreement with Apple that we will endeavor to have a turn-around time of < 3 days.

The turn around time could be affected by many things, including jobs in the queue, diagnosis time and part availability.
 

reclusive46

macrumors 65816
Original poster
Apr 14, 2011
1,088
27
Canada
They are having a BTO replacement shipped back to the store instead. This will be a new machine right? Not a refurbished?
 

Similar threads

Register on MacRumors! This sidebar will go away, and you'll see fewer ads.