iMac screen turnaround

Discussion in 'iMac' started by reclusive46, Jul 17, 2011.

  1. reclusive46 macrumors 65816

    reclusive46

    Joined:
    Apr 14, 2011
    Location:
    Canada
    #1
    I'm having to take my imac into an Apple Store on monday because of the tint issue. Only started to appear 20 to 21 days after I bought it. Anyway whats the average turnaround for them to replace it?

    I have a 27inch i7 with a 2GB GPU
     
  2. Sirmausalot macrumors 6502a

    Sirmausalot

    Joined:
    Sep 1, 2007
  3. MrT-Man macrumors regular

    Joined:
    Jan 22, 2008
    #3
    Two days for me. If you're talking about a panel replacement (rather than exchanging the whole machine), then the main issues are whether or not they have a spare panel in stock, and how busy the repair staff is...
     
  4. reclusive46 thread starter macrumors 65816

    reclusive46

    Joined:
    Apr 14, 2011
    Location:
    Canada
    #4
    Yeah was talking about Panel replacement. Well thanks guys. Now I have the fun of lugging this thing over there.
     
  5. Jexta macrumors member

    Joined:
    Apr 11, 2011
    #5
    The Apple Service Center I work for has an agreement with Apple that we will endeavor to have a turn-around time of < 3 days.

    The turn around time could be affected by many things, including jobs in the queue, diagnosis time and part availability.
     
  6. reclusive46 thread starter macrumors 65816

    reclusive46

    Joined:
    Apr 14, 2011
    Location:
    Canada
    #6
    They are having a BTO replacement shipped back to the store instead. This will be a new machine right? Not a refurbished?
     

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