iMac shuts down randomly

Discussion in 'iMac' started by NYApple19, Sep 26, 2010.

  1. NYApple19 macrumors newbie

    Joined:
    Mar 13, 2010
    #1
    My new iMac has been shutting down randomly since friday. It seems to shut down right after I turn it on. Sometimes the apple logo appears when booting up and then dies instantly.
    It's the new 21.5 3.06 GHz iMac. (Bought it a little over a month ago)

    I called my local apple store and they told me to bring it in. I'm wondering if anyone else had this problem or if there is a quick fix for this. I really don't want to bring in my iMac to the store.
     
  2. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #2
    Try SMC and PRAM reset. Sounds like it might be a faulty logic board or PSU
     
  3. NYApple19 thread starter macrumors newbie

    Joined:
    Mar 13, 2010
    #3
    I've tried resetting both of those but neither worked. I guess I'm just going to have to bring it to my local apple store.
    Do you think they'll let me exchange for a new one?
     
  4. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #4
    Usually Apple tries to fix it first.
     

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