iMac stuck at restart during update

Discussion in 'iMac' started by Stardust747, Aug 30, 2016.

  1. Stardust747 macrumors newbie

    Stardust747

    Joined:
    Aug 30, 2016
    #1
    This computer has been having an issue where frequently when I log out, shut down, or restart the top menu bar and desktop items disappear, but the mouse works and the bottom bar pops up if I move the mouse there. It did that now when it tried to restart during an update. What should I do, press the button to shut it manually like I usually do? Will that hurt it since it was starting an update?
     
  2. agustinbg macrumors member

    agustinbg

    Joined:
    Aug 30, 2012
    #2
    What happened? Did you shut it down manually?
     
  3. Stardust747 thread starter macrumors newbie

    Stardust747

    Joined:
    Aug 30, 2016
    #3
    Yes, it was before any installing started so it was fine. Hopefully the update fixed that problem.
     
  4. agustinbg macrumors member

    agustinbg

    Joined:
    Aug 30, 2012
    #4
    Yeah, I had a similar issue in my MBP. As I tried to turn it off, the computer wouldn't do anything. I could even keep on working fine until past half an hour when it finally started the turn off process.

    The problem went away magically; probably an automatic patch update.
     

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