iMac stuck installing windows

Discussion in 'iMac' started by mungbeans, Jul 1, 2017.

  1. mungbeans, Jul 1, 2017
    Last edited: Jul 1, 2017

    mungbeans macrumors newbie

    Jul 1, 2017
    Got a new 27" iMac and am attempting to install windows using bootcamp assistant.

    The problem is when it gets to the installing phase and a windows screen is displayed to pick the language, neither my mouse nor keyboard are registering any input (yes they are turned on, otherwise I couldn't not have got to this stage).

    So I can neither proceed nor cancel the operation with neither mouse clicks nor keyboard input being recognized.

    If I turn it off and restart holding Option and then choose Macintosh HD instead of booting to OS X it boots back into the attempted installation of Windows, where I have the same problem with the keyboard/mouse not working.

    How can I get out of this cycle?
  2. DeltaMac macrumors G3


    Jul 30, 2003
    Lkely the bluetooth drivers don't load that early in the Windows install.
    Use a wired USB mouse (good to have one for just that kind of use when bluetooth doesn't work.

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