imac video problem

Discussion in 'iMac' started by guymarj, Mar 11, 2011.

  1. guymarj macrumors newbie

    Nov 16, 2010
    Can't seem to play certain videos- ironically the problem seems to be with Apple videos- cannot play the ipad2 guided tours nor the apple movie trailers. However I can play the recent ipad keynote perfectly.
    The sound comes through automatically, but there is no accompanying video.
    Thoughts? This is a new problem.
    OSX 10.6.6
  2. satcomer macrumors 603


    Feb 19, 2008
    The Finger Lakes Region
    Do you use the AdBlock Safari plug-in? I to had this problem until i traced it down this ADBlock and stopped it on Apple's Pages.
  3. guymarj thread starter macrumors newbie

    Nov 16, 2010

    Thanks for the tip- it wasn't adblock, but I went into Safari preferences the Divx extensions were still enabled even though I had previously done an uninstall. Safari may have been looking for something that was not there....
    I appreciate your efforts satcomer.
  4. akmk macrumors newbie

    Mar 9, 2011
    I have the same problem. Apple videos in help files won't play.

    I thought it was my low bandwidth-256K. But it may be something else???

    Because I can get through other videos as long as I am willing to wait for downloads in fits and starts with the loading.


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