Everyone has there own specific needs from a computer, and everyone is different.....but I have to say the amount of complaining on this forum is unreal. I bought my new 20" iMac on Tuesday. I love it! I am not a gamer, so I can't talk for those folks. As a regular home user that does word processing, uses the internet and doing video editing....well, I think it works great. I think the design is nice and it looks great on my desk. Last night I watched a DVD (action movie), and it looked great. I guess I'm not sure what the issue is with being glossy, but then again...I'm a regular home user, not a gamer. As far as I'm concerned, I love the new system, and I'm looking forward to the new release of OSX.