iMac Won't Load!

Discussion in 'iMac' started by JaymieSue, Dec 30, 2013.

  1. JaymieSue macrumors newbie

    Oct 2, 2013
    Florida, USA
    It freezes on the white screen with the Apple logo. :apple:

    How do I unfreeze the thing?
    I tried holding Cmd+V while starting, as another forum suggested, but the forum also said to type something when the option was available, but there never was a chance for me to type anything before it went to that white Apple logo screen again.

    I love my Mac & can barely use this stupid PC to ask this question. :(

    Please help me get my Mac loaded!
  2. Brian Y macrumors 68040

    Oct 21, 2012
    If you can upload a video of the iMac booting in verbose mode (the black and white text you get after holding cmd+v) we can help diagnose it a bit more!

    It may also be worth trying safe boot - hold the shift key as soon as you hear the chime. This will help diagnose any driver issues that may be causing it.

    One last thing to try: boot into the recovery console (CMD+R) and use Disk Utility to repair the disk, and repair the disk permissions. If you're not comfortable with disk utility, however, I'd probably get Apple to do this though - it's easy to accidentally erase your drive!

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