IMAC won't start up. White screen keeps loading

Discussion in 'iMac' started by Griam, Apr 30, 2012.

  1. Griam, Apr 30, 2012
    Last edited: Apr 30, 2012

    Griam macrumors newbie

    Joined:
    Apr 30, 2012
    #1
    I have an IMAC. Yesterday I turned it on but it kept loading (there's a white screen with the apple and a circle running all the time).

    I tried to restart holding the option key but the only icon appear is the Hardrive one and if I click on that it gets the same loading page.
    I followed the instructions on the apple page and tried to reset NVRAM / PRAM. Result is that I have a brighter white screen page with the apple icon and the circle still running.
    I went to next step and it suggested to insert the Mac OS X Install disc in the Mac and then hold the "C" key. I did it but nothing came up (apart the apple and the loading circle).

    Any help on this???

    Thank you!!
     
  2. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #2
    Since the drive won't eject it might be time for a trip to the Apple store.
     
  3. Griam thread starter macrumors newbie

    Joined:
    Apr 30, 2012
    #4
    the disk just came out. That's a relief :)

    But problem persists though...
     
  4. iiamthelaw macrumors newbie

    Joined:
    Apr 29, 2012
    #5
    I had similar problem, but resetting the SMC seemed to sort it out. heres my thread.
    http://forums.macrumors.com/showthread.php?t=1364930

    Can you get onto your computer at all? because with mine it would come on about half the times I tried and get stuck at the screen you mentioned the rest of the time. I dont know if this will help, but its worth a try, right?
     
  5. Griam thread starter macrumors newbie

    Joined:
    Apr 30, 2012
    #6
    thanks for the tip. I tried and unplugged the cable for more than 30 seconds but I still have the same issue. Since I have this problem (last night) I can't access the computer at all. :(
     
  6. Griam thread starter macrumors newbie

    Joined:
    Apr 30, 2012
    #7
    and now I turned it on again and there a noisy fan coming out from the pc! :eek:
     
  7. wtmk81 macrumors regular

    wtmk81

    Joined:
    May 20, 2008
    Location:
    Toronto, ON
    #8
    Same thing happened to me on Thursday. I made a genius appointment for Sunday and they tried to reload Lion on it and it turned out my hard drive was fried. Luckily I have all my stuff backed up. The install takes 3-5 business and cause I've had it less then a year (bought Jan 2012) it's free.
     
  8. Griam thread starter macrumors newbie

    Joined:
    Apr 30, 2012
    #9
    did you have only the fan issue or also the white screen freeze one?
     
  9. mollywix macrumors newbie

    Joined:
    Apr 30, 2012
    #10
    I think your hard drive is fried. This happened to me this summer. I had not backed up anything. I cried. But, I found an awesome dude who got 99% of my stuff back and charged me very little. Good luck.
     
  10. Griam thread starter macrumors newbie

    Joined:
    Apr 30, 2012
    #11
    I haven't backed up either. So it's time to cry for me I guess.
     
  11. wtmk81 macrumors regular

    wtmk81

    Joined:
    May 20, 2008
    Location:
    Toronto, ON
    #12
    White screen issue. However the computer was pretty loud, I wasn't sure if it's HDD noise or the fan.
     
  12. Griam thread starter macrumors newbie

    Joined:
    Apr 30, 2012
    #13
    Hi guys

    I managed to enter in the disk utility with the Mac Install OS X disc.

    I repaired the disk and said that was ok (that was a relief)

    Then I repaired the disk permissions and it said the permission differed for some System/Library files. And right below the message the file was repaired.

    Only for one I didn't get the repaired message. For one I got:

    Warning: Suid file"System/Library/CoreServices...etc has benn modified and will not be repaired.

    Not sure if this cause the pc not to start.

    Then I restart everything but I get the same loading issue.

    Any suggestion on what am I doing wrong in checking the utilities?

    Thanks!!!
     
  13. Razorhog macrumors 65816

    Razorhog

    Joined:
    Sep 16, 2006
    Location:
    Arkansas
    #14
    You can safely ignore these messages. You can also usually ignore any "ACL found but not expected..." message. These messages can occur if you change permissions on a file or directory; they are accurate, but generally not a cause for concern.

    Taken from: http://support.apple.com/kb/ts1448
     
  14. Griam thread starter macrumors newbie

    Joined:
    Apr 30, 2012
    #15
    thanks Razorhog.

    Any other thing I can check on utilities? Because even though it says the disk is ok the issue persists when I restart.
     
  15. dervmonkey macrumors newbie

    Joined:
    May 1, 2012
    Location:
    UK
    #16
    If you ever find you cannot eject a disk turn the Mac off, then back on holding down the T key (for Target disk mode) the eject button then normally works without the need to boot the OS.
     

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