Image Retention on new 27" imac!!!

Discussion in 'iMac' started by Apol12, Apr 3, 2013.

  1. Apol12 macrumors newbie

    Joined:
    Nov 18, 2012
    #1
    Hey guys, I bought a new imac 27" a week a go and yesterday after editing pics on CS6 I minimized it and I noticed IR on the screen.:eek:. Should I call the apple store from where I got it, cause my nearest apple store is 3 hours away... I need some advice from you guys!!!!!
     
  2. Quazimojo macrumors regular

    Quazimojo

    Joined:
    Apr 4, 2010
    Location:
    Auburn Hills,Mi
    #2
    There is no guarantee the next one will not have it either so if everything else is perfect like no to little screen bleeding or no yellowing i would not waste the time as you might end up with something worse then what you have now.

    Some people have image retention and others do not but it seems since all the panels are LG they are all going to exhibit some if not now then eventually.

    If anything i would wait till maybe someone confirms of a new panel going into them or its been addressed some how because otherwise you could end up wasting tons of precious time for nothing and also based on your distance to the store i would not even bother at all if you are happy in all other areas.
     
  3. Apol12 thread starter macrumors newbie

    Joined:
    Nov 18, 2012
    #3
    Thank for your reply bro, I will wait and see if apple addresses that problem, otherwise everything on the computer seem to work awesome.. let see what happens in the future and thanks for your advise...
     
  4. itsamacthing macrumors 6502a

    Joined:
    Sep 26, 2011
    Location:
    Bangkok
    #4
    I had it two times the first week, then never again. Check your power, do you use an APC? Make sure your getting good power, I think my IR came from a bad APC that died 2 days after seeing IR. now, new APC and have never seen it since
     
  5. Blue604 macrumors regular

    Joined:
    Mar 6, 2012
    #5
    IR is related to APC?
     
  6. Apol12 thread starter macrumors newbie

    Joined:
    Nov 18, 2012
    #6
    Good point!!, yes im using a APC and i will check and try to connect it directly to the wall power outlet. Thanks bro I'll let you guys know if that helped..
     
  7. perspectivebass macrumors newbie

    Joined:
    Jan 26, 2013
  8. LouisLeLou macrumors member

    Joined:
    Nov 22, 2010
    Location:
    Prague, Czech Republic
    #8
    Is there even a guarantee that this will happen? As far as I can tell iMacs seem to have always had the capacity to suffer from image retention. Three people that I know who own iMacs (one being my dad, an iMac from 2008, and the other two from 2009/10) all experience image retention.

    It seems weird that it's something that has been a possibility for so long, and has not been dealt with.

    Is it just 100% down to the hardware, and there's nothing Apple can really do? I'm kind of nervous about getting my iMac, because honestly image retention would bug the hell out of me.
     
  9. xraydoc macrumors demi-god

    xraydoc

    Joined:
    Oct 9, 2005
    Location:
    192.168.1.1
    #9
    No IR on my 27" 2.93GHz i7 iMac, but I did have an iPad 3 that had IR.

    I would take it to a Genius Bar if possible. They should replace it if they see it, though if it's a BTO machine you're stuck waiting for it to ship.
     
  10. 6ftunder macrumors member

    Joined:
    Mar 4, 2011
    Location:
    Austria
    #10
    The only place where I get mild retention is at the top of the screen which is where the toolbar is. But then a few days ago I noticed some on the left side of the screen and it was baffling to me until I read somewhere that IR is connected to the heat of the display and realised that the lamp I have right next to my iMac gets extremely hot and also transfers a lot of the heat to the left side of my iMac's housing, so I assume that it was causing that IR. I replaced that lamp with a LED lamp so I'll see if the IR continues to show up. I never notice it in a daily use, but when I work on a dark grey background like all Adobe's programs, I can see a light blue stripe - only on the left side of the screen.
     
  11. Apol12 thread starter macrumors newbie

    Joined:
    Nov 18, 2012
    #11
    APC is good, but IR still showing.. no good!!
     
  12. Old Muley macrumors 6502a

    Old Muley

    Joined:
    Jan 6, 2009
    Location:
    Titletown USA
    #12
    Care to Explain

    APC? My mind is drawing a blank on what that is.
     

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