I have a "mid 2012" Retina MBP 15" - it was one of the first ones to be launched.
Its always had some Image Retention but in the early days I put it down to a by-product of the new Retina technology. However its has got a lot worse over recent months - to the point that you can read the text off Word documents you closed over 2 minutes ago!
Clearly the machine is out of warranty - and I don't have AppleCare+ - but the question is - are there any recalls / or product support bulletins that I can rely on if I go to the Apple store??...as I'd really like this to be looked at - as the machine is becoming unusable. I guess I could rely on certain of the UK/European consumer protection laws - but it would be easier if Apple recognised the issue and I could rely anthem to sort it?
Thanks!
Its always had some Image Retention but in the early days I put it down to a by-product of the new Retina technology. However its has got a lot worse over recent months - to the point that you can read the text off Word documents you closed over 2 minutes ago!
Clearly the machine is out of warranty - and I don't have AppleCare+ - but the question is - are there any recalls / or product support bulletins that I can rely on if I go to the Apple store??...as I'd really like this to be looked at - as the machine is becoming unusable. I guess I could rely on certain of the UK/European consumer protection laws - but it would be easier if Apple recognised the issue and I could rely anthem to sort it?
Thanks!