Image Retention on Retina MBP - any recourse?

Discussion in 'MacBook Pro' started by dealmaker, Nov 16, 2015.

  1. dealmaker macrumors regular

    Joined:
    Sep 24, 2010
    #1
    I have a "mid 2012" Retina MBP 15" - it was one of the first ones to be launched.

    Its always had some Image Retention but in the early days I put it down to a by-product of the new Retina technology. However its has got a lot worse over recent months - to the point that you can read the text off Word documents you closed over 2 minutes ago!

    Clearly the machine is out of warranty - and I don't have AppleCare+ - but the question is - are there any recalls / or product support bulletins that I can rely on if I go to the Apple store??...as I'd really like this to be looked at - as the machine is becoming unusable. I guess I could rely on certain of the UK/European consumer protection laws - but it would be easier if Apple recognised the issue and I could rely anthem to sort it?

    Thanks!
     
  2. Samuelsan2001 macrumors 604

    Joined:
    Oct 24, 2013
    #2
    No product recalls or anything like that if you had taken it back within warranty they would have replaced the screen for you but you didn't do that.
     

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