Image retention policy

Discussion in 'MacBook Pro' started by xXAPPLEXx, Feb 17, 2014.

  1. xXAPPLEXx macrumors newbie

    Jan 14, 2013
    My 13rMBP has just begun showing signs of bad image retention, even without the image retention test. (only have to switch to dashboard or even green backgrounds for my eyes to want to fall out of their sockets.)

    the bad news, is if the warranty only lasts one year, will they even consider looking at it if the warranty ended on Jan 4?
  2. maflynn Moderator


    Staff Member

    May 3, 2009
    All I can offer is for you to try. There is no official policy stating they'll deal with this issue after the warranty expires.
  3. 5to1 macrumors 6502

    Mar 9, 2008
    I would advise getting it to them ASAP, as its only been a Month since the warranty expired. In the past I've had good will from them when my iPad was 6 weeks out of warranty as I stated I use it for work and didn't have time to send it in and be without it for a while.

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