Images not loading in Firefox or Safari

[bluntmike]

hey all, not sure if anyone's still looking for a solution to this.

i am a web developer and this problem has irritated me for over a year - particularly with Google image search and Google+, thumbnails just won't load a lot of the time.

The solution to the problem was a setting on my routers firewall

Maximum incomplete TCP/UDP sessions number from same host:

This was defaulted at 10, I changed it to 50 and it works perfectly. I'm pretty sure most routers have a setting for this somewhere. My router is a Sitecom WL-322 - I use Firefox on my Macbook btw but it's got nothing to do with the hardware (unless you have a Mac firewall set up with this setting)

 

[kshreve]

Help Mike,

hey all, not sure if anyone's still looking for a solution to this.

i am a web developer and this problem has irritated me for over a year - particularly with Google image search and Google+, thumbnails just won't load a lot of the time.

The solution to the problem was a setting on my routers firewall

This was defaulted at 10, I changed it to 50 and it works perfectly. I'm pretty sure most routers have a setting for this somewhere. My router is a Sitecom WL-322 - I use Firefox on my Macbook btw but it's got nothing to do with the hardware (unless you have a Mac firewall set up with this setting)

I am sooo frustrated with my Mac, i think you are right with it being something with my router. I just updated to supposedly a way faster internet, so a new modem/router i was sent. Now my Mac is super slow, as i am typing now the spinner is still going in the address bar, and almost all of my images do not show. If i click on a link or picture to redirect me to another web site, it either says i am not connected to the internet or cant find the server. Seriously how can it not find facebooks server. I have called my provider and they tell me it is my comp, which i know it is not. I dont know how or where i would go to "clean up" my comp, or how to set my router. If you can i would appreciate any help you can give me.
Thanks
Krystian

 

[bluntmike]

could be a number of things.. your router should have an admin interface that you can reach via your web browser. Check the manual that came with it.

you should run a few traceroutes in terminal to see whether or not it's your connection directly to the router or something with your ISP. Paste a traceroute to facebook.com here; also run a ping to google.com via terminal and paste it here.

 

[kshreve]

traceroute and ping

could be a number of things.. your router should have an admin interface that you can reach via your web browser. Check the manual that came with it.

you should run a few traceroutes in terminal to see whether or not it's your connection directly to the router or something with your ISP. Paste a traceroute to facebook.com here; also run a ping to google.com via terminal and paste it here.

This is the traceroute and after about 5 min or so i stopped it the wheel was still turning:
Traceroute has started…

traceroute to www.facebook.com (69.171.229.13), 64 hops max, 52 byte packets
1 dsldevice (192.168.1.254) 2.921 ms 1.155 ms 1.703 ms
2 108-67-236-2.lightspeed.btrgla.sbcglobal.net (108.67.236.2) 14.002 ms 13.132 ms 13.125 ms
3 99.176.205.10 (99.176.205.10) 13.545 ms 13.510 ms 13.022 ms
4 72.157.32.250 (72.157.32.250) 12.368 ms 13.061 ms 12.603 ms
5 12.81.38.26 (12.81.38.26) 15.984 ms 15.804 ms 14.804 ms
6 12.83.24.126 (12.83.24.126) 16.027 ms 15.595 ms 15.342 ms
7 12.81.24.91 (12.81.24.91) 15.104 ms 15.089 ms 15.189 ms
8 74.175.192.46 (74.175.192.46) 15.248 ms 15.111 ms 16.143 ms
9 cr1.nwrla.ip.att.net (12.123.153.18) 29.468 ms 30.510 ms 31.727 ms
10 cr2.attga.ip.att.net (12.122.18.1) 31.891 ms 30.455 ms 31.848 ms
11 attga01jt.ip.att.net (12.122.80.221) 27.765 ms 34.912 ms 27.721 ms
12 192.205.35.90 (192.205.35.90) 27.534 ms 26.881 ms 27.212 ms
13 ae2.scr3.atl1.gblx.net (67.16.148.121) 28.132 ms 54.961 ms 27.505 ms
14 ae10.scr3.snv2.gblx.net (67.16.164.26) 75.904 ms 75.709 ms 76.161 ms
15 e8-1-20g.ar5.sjc2.gblx.net (67.16.145.118) 77.304 ms 79.906 ms 75.901 ms
16 64.208.158.30 (64.208.158.30) 75.439 ms 76.429 ms 77.742 ms
17 ae0.bb01.sjc1.tfbnw.net (74.119.76.21) 77.010 ms 77.704 ms
ae1.bb02.sjc1.tfbnw.net (204.15.21.164) 81.527 ms
18 ae12.bb02.prn1.tfbnw.net (74.119.79.109) 101.013 ms 101.485 ms 101.246 ms
19 ae1.dr04.prn1.tfbnw.net (204.15.23.91) 100.923 ms
ae1.dr03.prn1.tfbnw.net (204.15.23.89) 109.161 ms
ae0.dr04.prn1.tfbnw.net (204.15.23.87) 99.173 ms
20 po1023.csw06b.prn1.tfbnw.net (204.15.22.53) 115.575 ms
po1023.csw06a.prn1.tfbnw.net (74.119.78.237) 100.489 ms 101.174 ms
21 * * *
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44 *

pinging has started…

PING www.l.google.com (74.125.157.147): 56 data bytes
64 bytes from 74.125.157.147: icmp_seq=0 ttl=50 time=28.245 ms
64 bytes from 74.125.157.147: icmp_seq=1 ttl=50 time=28.510 ms
64 bytes from 74.125.157.147: icmp_seq=2 ttl=50 time=29.423 ms
64 bytes from 74.125.157.147: icmp_seq=3 ttl=50 time=28.771 ms
64 bytes from 74.125.157.147: icmp_seq=4 ttl=50 time=29.822 ms
64 bytes from 74.125.157.147: icmp_seq=5 ttl=50 time=28.345 ms
64 bytes from 74.125.157.147: icmp_seq=6 ttl=50 time=29.000 ms
64 bytes from 74.125.157.147: icmp_seq=7 ttl=50 time=27.874 ms
64 bytes from 74.125.157.147: icmp_seq=8 ttl=50 time=31.311 ms
64 bytes from 74.125.157.147: icmp_seq=9 ttl=50 time=27.761 ms

--- www.l.google.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 27.761/28.906/31.311/1.010 ms

My router does not have a manual, it is through AT&T. It is a modem and a router together. I am sure i can look on the website to access its setting page but i would not know where or what to do from there other than very basic things.
Thanks
Krystian

 

[bluntmike]

This is the traceroute and after about 5 min or so i stopped it the wheel was still turning:
Traceroute has started…

traceroute to www.facebook.com (69.171.229.13), 64 hops max, 52 byte packets
1 dsldevice (192.168.1.254) 2.921 ms 1.155 ms 1.703 ms
2 108-67-236-2.lightspeed.btrgla.sbcglobal.net (108.67.236.2) 14.002 ms 13.132 ms 13.125 ms
3 99.176.205.10 (99.176.205.10) 13.545 ms 13.510 ms 13.022 ms
4 72.157.32.250 (72.157.32.250) 12.368 ms 13.061 ms 12.603 ms
5 12.81.38.26 (12.81.38.26) 15.984 ms 15.804 ms 14.804 ms
6 12.83.24.126 (12.83.24.126) 16.027 ms 15.595 ms 15.342 ms
7 12.81.24.91 (12.81.24.91) 15.104 ms 15.089 ms 15.189 ms
8 74.175.192.46 (74.175.192.46) 15.248 ms 15.111 ms 16.143 ms
9 cr1.nwrla.ip.att.net (12.123.153.18) 29.468 ms 30.510 ms 31.727 ms
10 cr2.attga.ip.att.net (12.122.18.1) 31.891 ms 30.455 ms 31.848 ms
11 attga01jt.ip.att.net (12.122.80.221) 27.765 ms 34.912 ms 27.721 ms
12 192.205.35.90 (192.205.35.90) 27.534 ms 26.881 ms 27.212 ms
13 ae2.scr3.atl1.gblx.net (67.16.148.121) 28.132 ms 54.961 ms 27.505 ms
14 ae10.scr3.snv2.gblx.net (67.16.164.26) 75.904 ms 75.709 ms 76.161 ms
15 e8-1-20g.ar5.sjc2.gblx.net (67.16.145.118) 77.304 ms 79.906 ms 75.901 ms
16 64.208.158.30 (64.208.158.30) 75.439 ms 76.429 ms 77.742 ms
17 ae0.bb01.sjc1.tfbnw.net (74.119.76.21) 77.010 ms 77.704 ms
ae1.bb02.sjc1.tfbnw.net (204.15.21.164) 81.527 ms
18 ae12.bb02.prn1.tfbnw.net (74.119.79.109) 101.013 ms 101.485 ms 101.246 ms
19 ae1.dr04.prn1.tfbnw.net (204.15.23.91) 100.923 ms
ae1.dr03.prn1.tfbnw.net (204.15.23.89) 109.161 ms
ae0.dr04.prn1.tfbnw.net (204.15.23.87) 99.173 ms
20 po1023.csw06b.prn1.tfbnw.net (204.15.22.53) 115.575 ms
po1023.csw06a.prn1.tfbnw.net (74.119.78.237) 100.489 ms 101.174 ms
21 * * *
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35 * * *
36 * * *
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38 * * *
39 * * *
40 * * *
41 * * *
42 * * *
43 * * *
44 *

pinging has started…

PING www.l.google.com (74.125.157.147): 56 data bytes
64 bytes from 74.125.157.147: icmp_seq=0 ttl=50 time=28.245 ms
64 bytes from 74.125.157.147: icmp_seq=1 ttl=50 time=28.510 ms
64 bytes from 74.125.157.147: icmp_seq=2 ttl=50 time=29.423 ms
64 bytes from 74.125.157.147: icmp_seq=3 ttl=50 time=28.771 ms
64 bytes from 74.125.157.147: icmp_seq=4 ttl=50 time=29.822 ms
64 bytes from 74.125.157.147: icmp_seq=5 ttl=50 time=28.345 ms
64 bytes from 74.125.157.147: icmp_seq=6 ttl=50 time=29.000 ms
64 bytes from 74.125.157.147: icmp_seq=7 ttl=50 time=27.874 ms
64 bytes from 74.125.157.147: icmp_seq=8 ttl=50 time=31.311 ms
64 bytes from 74.125.157.147: icmp_seq=9 ttl=50 time=27.761 ms

--- www.l.google.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 27.761/28.906/31.311/1.010 ms

My router does not have a manual, it is through AT&T. It is a modem and a router together. I am sure i can look on the website to access its setting page but i would not know where or what to do from there other than very basic things.
Thanks
Krystian

Hi Krystian

Your network looks fine.

Have you run Activity Monitor while you are browsing? Order the processes by % CPU and Real Mem to see if anything is running that is causing this. Are you on the latest OSX Lion and made sure that all your software is up to date?

 

[kshreve]

Hi Krystian

Your network looks fine.

Have you run Activity Monitor while you are browsing? Order the processes by % CPU and Real Mem to see if anything is running that is causing this. Are you on the latest OSX Lion and made sure that all your software is up to date?

Hi, I am not on Lion, i did order the update but i have the trackpad with the button on it, and i read that my word will not work if i download it, so i have been nervous to do so. Also i have run my activity monitor and safari just sucks the life out my cpu is running 50% or higher with safari. I started using firefox even tho i dont like it. And now it has started doing the same. And the high cpu usage is with nothing open except safari, i dont store things on my comp, basically web surfing a few bookmarks, nothing different. Just dont understand why it has gone from being fine with no prob to me wanting to throw it through a window. oh and i checked for software updates and all is updated. Any suggestions about whether or not you think i should download lion.

my comp is a macbook, vers 10.6.8
2.2 ghz processor
4 gb mem
dont know if that helps
still have 1.94 GB free

 

[Lady MacBeth]

The solution to the problem was a setting on my routers firewall

This was defaulted at 10, I changed it to 50 and it works perfectly. I'm pretty sure most routers have a setting for this somewhere. My router is a Sitecom WL-322 - I use Firefox on my Macbook btw but it's got nothing to do with the hardware (unless you have a Mac firewall set up with this setting)

BLESS YOU FOR THIS POST!

I'm a newbie owner of a nice macbook pro and that problem had been bugging me from the Windows days. I was very disappointed to see Safari 5 struggle with some thumbnails too, but now that I corrected my router firewall setting, everything seems to load like a charm.
Thank you! Have a nice day!

 

[blatopilot]

Funny this thread was brought back from the dead. I had this problem for the first time yesterday. It was about 6 hours of brain frying madness. I was convinced it was java, Uninstalled browsers, pretty much did everything I could think of outside of re installing OS.

This may not matter to those in this thread, but what resolved it for me was using Open DNS in Airport Utility (router settings, not browser or mac) and flushing DNS cache... Restart, and its all good.

http://system.opendns.com/

I make no claim that this is what everyone needs, but it's super simple to try out. Google has a public DNS as well. Could be just the router re setting its self. Either way, its back to working and faster.