Images saving as Text Edit?


macrumors newbie
Original poster
Oct 26, 2017
Hi all, Im trying to create Journal of my sons Soccer team for the year. I have my own images on my Hardrive(imac) which drag into the folder fine...... However, when I go to drag and drop into the folder of a few images of the Teams website(with permission)......all i get is a blank thumbnail in the image folder and the same happens if i try to just drag and drop an image into the same folder online.

This has never been an issue before and the same technique was working 2 weeks ago.

Appreciate any help.


macrumors P6
Feb 20, 2009
This sounds more like "their problem" than yours.

One thing I would check before doing the "drag and drop" routine is:
- Do the images you're about to transfer have the proper file extension? (that is, ".jpg" or something similar?)
- Perhaps they changed something "on the other end". You might recheck and see what format the web page is accepting files in (jpg or other), what file extension is best (".jpg" ".jpeg" etc.), and if there are any requirements re file size, etc.
Last edited:


macrumors 603
Jul 3, 2011
What device are you using to take the photos? Is it possible that the photos are being captured in HEIF/HEIC format? It would require iOS 11.x and an iPhone 7 or later.