IMAP mail server on iPhone

Discussion in 'iPhone' started by max2, May 5, 2016.

  1. max2 macrumors 68000

    Joined:
    May 31, 2015
    #1
    I keep getting duplicate folders and stuff when using a IMAP mail server. Anyway to prevent this ? I use Cox for my ISP.
     
  2. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #2
    Cox has default IMAP folders and the iPhone has default IMAP folders it creates.

    I know of no way to eradicate either. I also use Cox.
     
  3. Significant1 macrumors 6502

    Joined:
    Dec 20, 2014
    #3
    You configure on the iPhone what folders they map to on the server under advanced account settings.
     
  4. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #4
    That is correct.

    But you cannot delete the default folders Cox provides and you cannot delete the default IMAP folders iOS provides.
     
  5. Significant1 macrumors 6502

    Joined:
    Dec 20, 2014
    #5
    Really, that sounds strange. Not even from another client?
     
  6. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #6
    I can tell my iPhone to use the IMAP folders that Cox provides and it will do so. But when I see the folder list, those default Apple IMAP folders remain.

    Unless there is a way to delete the default folders off the iPhone? Or through the webmail section on Cox's website?
     
  7. Significant1 macrumors 6502

    Joined:
    Dec 20, 2014
    #7
    Sure it will not delete them automatically, but you can do it manually from the iPhone or another client. On the iPhone:
    - go to mail app
    - Go all the way to the top (left)
    - At the bottom each account are listed, where you can access all folders each account may have
    - Select the Cox account
    - Click edit top right corner
    - Click the folder (Apple call them mailboxes!?!) you want to delete
    - Press delete at the bottom
     
  8. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #8
    Hmmm…

    Thanks. I didn't realize I could do that. I'm going to guess that the folders I deleted are the default Apple ones and not Cox's IMAP default folders though.

    Also, even though I deleted them from the account, if I got back in to Settings>Mail, Contacts and Calendars and select my Cox account (Advanced) and look through there the folders I deleted are listed. Guess those must be the defaults.
     
  9. Significant1 macrumors 6502

    Joined:
    Dec 20, 2014
    #9
    My guess is, that you deleted Apple's default folders, but that setting still gives you Apple's way as an option. I have not tested myself.
     

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