Imation Defender H200 and F200

Discussion in 'Mac Accessories' started by idyll, Dec 18, 2013.

  1. idyll macrumors 6502

    Joined:
    Jun 5, 2007
    #1
    I purchased these two drives thinking they would work with my Mac, but am having a lot of trouble. I have various Macs, some with Mountain Lion some with Mavericks, but they all display a message that says "Generic I/O failure" or "SSD_RET_IO_ERROR" when trying to access the Imation drives.

    They work perfectly with my Windows PCs. Tried to email Imation support and will be giving them a call tomorrow.

    I also searched around on forums and found these threads but no solutions:

    https://discussions.apple.com/message/21504612#21504612

    http://www.mac-forums.com/forums/ot...i-get-mcafee-usb-hdn2-320gbf-work-my-mac.html

    https://community.mcafee.com/message/251216
     
  2. idyll thread starter macrumors 6502

    Joined:
    Jun 5, 2007
    #2
    Imation replied to me and sent me a software update that made these drives compatible with Mountain Lion and Mavericks. I noted they should make this software update available on their website so that others do not run into this issue.
     

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