iPhone iMessage In The Cloud Not Downloading

coolant113

macrumors 6502
Original poster
Jun 12, 2007
359
7
New Jersey
I am setting up my XS and the full restore is complete, however, my iMessages are not downloading. When I open up the messages app, there is a status bar on the bottom and it says they are being downloaded, but it has sat idle for hours with no progress. Was wondering if anybody else has had this problem and how to fix it.
 

atlchamp

macrumors 68000
Jun 19, 2012
1,950
1,153
Atlanta
I am setting up my XS and the full restore is complete, however, my iMessages are not downloading. When I open up the messages app, there is a status bar on the bottom and it says they are being downloaded, but it has sat idle for hours with no progress. Was wondering if anybody else has had this problem and how to fix it.
This is a known issue. Call apple and report your case to the engineers
 

gigapocket1

macrumors 68000
Mar 15, 2009
1,718
1,035
I would just reboot the phone. That usually will fix it.. also messages seems to be the last thing that downloads when restoring from iCloud
 

Skoal

macrumors 68000
Nov 4, 2009
1,625
428
I’ve ran it during all the iOS 12 betas it was included in and I have to say it still has issues. Currently I’m seeing instances where messages deleted on one device don’t ever delete on another devices that was turned completely off at the time of deletion requiring me to manually delete them on that device.

I’ve also seen deleted messages/conversations suddenly reappear in full when starting a new message to someone who’s texts had been previously deleted. Obviously they weren’t actually being removed from the cloud.
 

Böhme417

macrumors 6502a
Mar 11, 2009
602
654
Mine no longer has the downloading bar. (It's been nearly a week since setup.) However, I am still missing a lot of my messages on my new phone. They never downloaded, and it looks like they never will. I have restarted numerous times and signed out and back in to iCloud with no results.
 

atlchamp

macrumors 68000
Jun 19, 2012
1,950
1,153
Atlanta
Mine no longer has the downloading bar. (It's been nearly a week since setup.) However, I am still missing a lot of my messages on my new phone. They never downloaded, and it looks like they never will. I have restarted numerous times and signed out and back in to iCloud with no results.
try logging out of iCloud, resetting all settings, hard restarting the phone, turn it on, log back into iCloud, turn on iMessage in iCloud, and then see if that brings it back. It works for me temporarily and then after a few hours it stops working but it does bring back most missing content
 
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