iMessage (inactive)

Discussion in 'OS X Yosemite (10.10)' started by Gabri, Feb 21, 2015.

  1. Gabri macrumors member

    Aug 21, 2011
    I upgraded to a new rMBP 15" and did a clean install, everything is fine but iMessage. In the preferences it says that the account is (inactive) although it's enabled and everything, handoff is working even with messages although I can't send or receive messages on the MBP.

    I tried lots of things with no luck, signing out of iMessage on the laptop, signing out of iMessages from my iPhone, iPad and Laptop, signing out of iCloud account. Still it's always (inactive) and I can't even remove it using the "-" sign at the bottom cause it's greyed out.

    Any idea how can I get it working?
  2. mujtaba.mir macrumors 6502

    Oct 16, 2014
    I have got the same problem today. No idea how to fix it.
  3. sharbeen macrumors member

    Aug 13, 2013
    United Arab Emirates
    Looks like we need to submit a feedback to Apple with regard to this matter. I found a way to fix but that is not what I want. When I switch my location to US it works instantly. That is appleID account needs to be switched to US (not the iMessage location). But I pay with my UAE credit card for my 50GB and i don't want to lose that.
  4. mujtaba.mir macrumors 6502

    Oct 16, 2014
    Strangely, I did nothing for 2 days with it, and just signed in this morning and things are back to normal. No change of location or anything.
  5. Gabri thread starter macrumors member

    Aug 21, 2011
    I contacted my operator and the CS told me that he "refreshed" my account, everything worked as normal after this.

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