iMessage issue

Discussion in 'iPhone Tips, Help and Troubleshooting' started by blondee028, Jan 23, 2015.

  1. blondee028 macrumors member

    Sep 29, 2014
    Las Vegas
    I have the new iPhone 6 plus 64 GB and having a issue with iMessages . I have iMessage turned on and randomly it turns itself off. When it turns itself off I get no messages on my iPhone . They come to my iMac and iPad . I have called Apple and ATT getting no when, I did a network reset, It works for 5 minutes and sometimes a week . When I realize I am not getting messages I look at the settings and its off. I am the only person using my phone and its really starting to tick me off. If iMessages is turned off on the phone I do not get messages. Any suggestions? Unfortunately it took me more than 14 days to realize this, otherwise I would have just brought the phone to Apple. Help?? and yes SMS is turned on
  2. bjm1234 macrumors newbie

    Jan 23, 2015
    Have you tried just restoring it, and then not restoring from a backup? Appreciate that it might be a pain but hopefully the initial setup will re-register it with iMessage properly.

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