iMessage issue

Discussion in 'iOS 12' started by fate.tw, Aug 20, 2018.

  1. fate.tw macrumors newbie

    Joined:
    Feb 5, 2012
    #1
    So my wife and I and my mother in-law all share one Apple ID. We have for many years, it's never been an issue. We each have our own email and phone number associated with the Apple ID.

    Since I've moved to iOS 12, any messages I receive from the two of them (both on 11.4.1) get combined into one thread. In my list of messages, whichever one of them messaged me most recently is the person that is shown as the author of the whole thread, and if I reply, it goes to whoever most recently sent me a message. The only way I can message the other person is to delete the thread and start over.

    This has never happened before, just on iOS 12. Previously they'd each get their own thread in messages. My son is on a child account and he's running iOS 12 as well, and has the same issue. My daughter is also on a child account and is on iOS 11, no issues.

    I've checked my contacts and they aren't sharing any info. I've also checked both their devices and only their email and phone numbers are checked in messages. Any ideas?
     
  2. chabig macrumors 603

    Joined:
    Sep 6, 2002
    #2
    AppleIDs are meant to be used by one person. Your way out of this mess is to put everyone on their own AppleID. You can still use family sharing for apps and media.
     
  3. Apple blogger macrumors 6502a

    Joined:
    Feb 28, 2013
    #3
    Could you post a screen shot, screen record video for ya to better understand? Also just see their settings “start messege with” and see which number it is.. and “receive at”... see if it’s all ticked or not.. also if you tick at one place will it be changed on the other device?

    My guess is since you’re reciving messeges from your own devices, because of the same Apple ID in iCloud, it’ll merge them.. Maybe they changed the way on iOS 12.. I haven’t come across this situation, so it’s only my guess
     
  4. fate.tw thread starter macrumors newbie

    Joined:
    Feb 5, 2012
    #4
    Thanks for the reply. I've checked their devices as you suggested, as I said in my original post, but not very clearly. Each has their own "start message with" email and only their email and phone number are checked under "receive at."
    --- Post Merged, Aug 20, 2018 ---
    Yes, that is where it'll end up if this isn't fixed before GM.
     
  5. en0x macrumors member

    Joined:
    Dec 22, 2008
    #5
    now they combine them in ios 12
     

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  6. adrianlondon macrumors 65816

    adrianlondon

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    Nov 28, 2013
    Location:
    Switzerland
    #6
    This is a new and welcome (by most people!) feature in the later iOS12 betas.
     
  7. fate.tw thread starter macrumors newbie

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    Feb 5, 2012
    #7
    Damn, thanks guys. Guess I better start working on migrating my family to their own ID.
     
  8. RSmith2023 macrumors regular

    RSmith2023

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    Sep 26, 2015
    Location:
    Atlanta, GA
    #8
    Well... there is the answer. Might as well separate those accounts now.
     
  9. kkdool macrumors newbie

    Joined:
    Sep 11, 2007
    #9
    Maybe not if its a headache.

    I had a similar issue as I share Apple ID with my wife so all our pictures sync (which is something Family Sharing doesn't do), my solution was simply for her to have her own iMessage Account but we still share the same iCloud account, people mistake them as the same things but they are separate.

    In short: Your wife and Mother In Law should have their own iMessage Account but keep using your iCloud Account. The setting can be found under Settings -> Messages
     
  10. Apple blogger macrumors 6502a

    Joined:
    Feb 28, 2013
    #10
    Yes this is a perfect way.. I think the OP can do this.. it’s way easier for him this way..

    Also replying to your post.. family sharing doesn’t sync your photos.. but it does get you a shared family album right? But you’ll have to just add it manually.
     
  11. fate.tw thread starter macrumors newbie

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    Feb 5, 2012
    #11
    Great, thanks. I'll give that a try.
     
  12. punchdrunk55 macrumors member

    Joined:
    Apr 13, 2010
    #12
    Is there a way to turn this off so it doesn't combine conversations on my side. I can't force my Mom and Dad to get their own icloud accounts, they wouldn't be able to figure out how to do that anyways. Note that I don't share an account with them, yet it's still combining it on my side of things.
     
  13. Marshall73 macrumors 65816

    Marshall73

    Joined:
    Apr 20, 2015
    #13
    You have to make sure that no Apple ID is used in iMessage. If you have people sharing an Apple ID and it’s enabled in their imessage account then all of their independant chats with you will merge. Of course, if you do this then they lose messages in the cloud and cross device syncing.
     
  14. Aussi3 Suspended

    Aussi3

    Joined:
    Jun 3, 2012
    Location:
    Facesticks on the App store
    #14
    This iMessage merge is not a good idea my sister and her husband use same id now I can only message the person who last sent me a message the other person doesn’t get the message anymore so it’s impossible for me to contact my sister because her husband gets the message now unless she contacts me then the messages get sent to her. This needs to be reversed back to how it was there will be a lot of people getting stuck with this
     
  15. AbSoluTc macrumors 601

    AbSoluTc

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    Sep 21, 2008
    #15
    It's working like it should. The problem is, why are two people sharing the same ID on two different devices. That's the problem. It was never designed or intended that way. Period.
     
  16. Aussi3 Suspended

    Aussi3

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    #16
    The problem is that a lot of people are doing it so it will be a problem
     
  17. adrianlondon macrumors 65816

    adrianlondon

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    Nov 28, 2013
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    Switzerland
    #17
    Apple took away a headphone socket, I doubt they're gonna care that some people want to share an iMessage account :)
     
  18. AbSoluTc macrumors 601

    AbSoluTc

    Joined:
    Sep 21, 2008
    #18
    A lot of people drink and drive. Not the problem of car manufacturers is it. Just because you can, doesn't mean you should.

    One ID per person. It's that simple. One ID with multiple people, expect major problems. I still don't get why anyone does this. It wreaks havoc.
     
  19. Aussi3 Suspended

    Aussi3

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    Jun 3, 2012
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    #19
    Yeah I’m just saying heaps of people do it so it’s gonna get chaotic
     
  20. Rhonindk, Aug 28, 2018
    Last edited: Sep 4, 2018

    Rhonindk macrumors 68040

    Rhonindk

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    Oct 3, 2014
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    #20
    Started with iOS 10; my family switched to common iCloud id's and shared App Store is.
     
  21. kkdool macrumors newbie

    Joined:
    Sep 11, 2007
    #21
    Correct. However, my wife and I want all pictures shared. For example we were now on holiday and took well over a thousand pics between us, individually sharing is a pain. I guess we don't have anything to hide ;)
     
  22. punchdrunk55 macrumors member

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    Apr 13, 2010
    #22
    I got all 3 users to sign out of the icloud account under messages and it is still combining them all into one thread.
     
  23. bertimus2002 macrumors member

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    Sep 11, 2014
    #23
  24. BJ597 macrumors newbie

    BJ597

    Joined:
    Jul 17, 2018
    #24
    We shouldnt have to in order for this to work right. There is something broken. Theres no doubt about that.
     
  25. bertimus2002 macrumors member

    Joined:
    Sep 11, 2014
    #25
    I don’t disagree with you. I’ve been submitting feedback like crazy but no luck. I have at least 6 or 7 betas worth of feedback submitted to address this.
     

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38 August 20, 2018