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iMessage Problem

N

nelford87

macrumors newbie
Original poster
Oct 9, 2011
10
0
Hey all.

iMessage was working a treat a few days ago sending the messages via my phone number, but ever since I cancelled another contract with o2 (UK) and requested a PAC code, iMessage sends the message via my email which is causing confusion among my contacts. My network provider insist that the phone number transfer has been completed fine, I just can't get my contacts to view me as my new number instead of my email.

Any ideas?

Help appreciated.
 
Quite the weird problem.

I suspect it has something to do with iCloud or iMessage not resetting to send it as your phone number, like it was an iPad or something.

I'm a little unfamiliar with UK services. If you have a SIM card I recommend pulling it out and putting it back in and doing a hard reset. Just to see if you can force your phone to see that you are back on a carrier with a phone number.

Try and go to Setting > Messages > Receive at

Then add your phone number.

Even try turning iMessage off and then back on under "Messages" where I lead you above.
 
Last edited:
Jamkas said:
Quite the weird problem.

I suspect it has something to do with iCloud or iMessage not resetting to send it as your phone number, like it was an iPad or something.

I'm a little unfamiliar with UK services. If you have a SIM card I recommend pulling it out and putting it back in and doing a hard reset. Just to see if you can force your phone to see that you are back on a carrier with a phone number.
Click to expand...

Appreciate the reply. I have already done what you said and strangely enough via my settings > phone my iPhone desplays 'my number' as the correct one, but iMessage still sends via my email.
 
Jamkas said:
Quite the weird problem.

I suspect it has something to do with iCloud or iMessage not resetting to send it as your phone number, like it was an iPad or something.

I'm a little unfamiliar with UK services. If you have a SIM card I recommend pulling it out and putting it back in and doing a hard reset. Just to see if you can force your phone to see that you are back on a carrier with a phone number.

Try and go to Setting > Messages > Receive at

Then add your phone number.

Even try turning iMessage off and then back on under "Messages" where I lead you above.
Click to expand...

Yeah when I look it 'Receive At' it displays as the number that I want, but all my contacts are reporting that they receive an iMessage 'from email address'.
 
This happened to my sisters iPhone 4 when she updated to 5.0.1. But it only happened for a few text messages where it was showing up coming from her email address and not her number. I'm not even sure if what happened to my sister is what you're talking about? Anyways, it went away, and now its back to normal, but it was weird.
 
Maybe we can try this.

Go to Settings > General > Reset > Reset Network Settings

I've been Googling and haven't turned up anything yet. Will keep trying.
 
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