imessage says delivered...but it isn't

sclawis300

macrumors 65816
Original poster
Apr 22, 2010
1,270
111
Anyone else having a problem where imessage says it is delivered but the other person never gets the message? My wife and I both have iPhone 4s on Verizon and she is not getting my messages.
 

kauffee

macrumors newbie
Aug 2, 2007
26
0
So just to pick some of the low-hanging fruit first...

Make sure her phone is set to receive iMessages using both her phone number and email address. This is in Settings->Messages->Send & Receive

Does she have multiple iMessage devices (iPad or Mac?) If so, check to make sure the messages weren't delivered to one of them instead of her phone.

Make sure when you send her a message, you choose her phone number (although this technically shouldn't matter if the above is set correctly.)
 

sclawis300

macrumors 65816
Original poster
Apr 22, 2010
1,270
111
So just to pick some of the low-hanging fruit first...

Make sure her phone is set to receive iMessages using both her phone number and email address. This is in Settings->Messages->Send & Receive

Does she have multiple iMessage devices (iPad or Mac?) If so, check to make sure the messages weren't delivered to one of them instead of her phone.

Make sure when you send her a message, you choose her phone number (although this technically shouldn't matter if the above is set correctly.)
No other devices. Not sure why some would be delivered and others not based on email address setting.
 

bowlen

macrumors member
Sep 25, 2012
58
9
Perth
I have noticed when sending messages through iMessage (when both the sending and receiving phone are in the same room (as a test)), that the delivered message is shown on the sending phone long before the phone actually gets the message
 
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