iMessages help (not even Apple could help)

Discussion in 'Mac Apps and Mac App Store' started by Vegerot, Jun 1, 2012.

  1. Vegerot, Jun 1, 2012
    Last edited: Jun 1, 2012

    Vegerot macrumors member

    Vegerot

    Joined:
    May 14, 2009
    Location:
    Baltimore, Maryland
    #1
    So, apparently even the people on Apple's own website don't know how to help me out with this problem, but I hope you will. Could you guys please take a look at this and see if you could help me? https://discussions.apple.com/message/18532551#18532551

    Here is a copy of the text, but for the pictures and other media you will need to click on the link above, "I cannot video/audio chat/screen share with anybody. Whenever someone will send my a video chat invite, my camera's light will turn on, but THAT'S ALL. Nothing else will happen. When I try to send video chat invites, my friends just report that, "it's not working"

    I looked in console and terminal to try and give you guys some information to help you out, so here's some random stuff:
    5/31/12 10:07:37.256 PM iChat: [Warning] Participants failed basic check
    5/31/12 10:08:16.218 PM iChat: [Warning] Found no VC chat to cancel for conference: (null) with buddy: americanpanda123
    5/31/12 10:09:37.753 PM iChat: An uncaught exception was raised

    5/31/12 10:36:36.834 PM iChat: 22:36:36.833567 com.apple.ViceroyTrace: gVRTraceErrorLogLevel initialized to NOTICE (6)
    5/31/12 10:36:36.834 PM iChat: 22:36:36.833155 com.apple.AVConference: -isWidescreen: FaceTime HD Camera (Built-in) supports (1280x720) @29.970000 '2vuy'
    5/31/12 10:36:37.335 PM iChat: Layout still needs update after calling -[WebHTMLView layout]. WebHTMLView or one of its superclasses may have overridden -layout without calling super. Or, something may have dirtied layout in the middle of updating it. Both are programming errors in Cocoa Autolayout. The former is pretty likely to arise if some pre-Cocoa Autolayout class had a method called layout, but it should be fixed.
    5/31/12 10:36:41.483 PM iChat: [Warning] Received loaded for a different query, bailing
    5/31/12 10:37:11.564 PM iChat: [Warning] Participants failed basic check
    5/31/12 10:38:44.212 PM iChat: [Warning] Found no VC chat to cancel for conference: (null) with buddy: americanpanda123



    Last login: Thu May 31 21:58:47 on console
    Maxs-MacBook-Pro:~ mchcopl$ /Applications/iChat.app/Contents/MacOS/iChat -errorLogLevel 7
    223636.082904 -registerForHardwareNotification: 1 devices
    223636.089766 ER_AddFilter (0): Adding [Max Coplan@127.0.0.1]->[0]
    223636.089790 setLocalUserName: Max Coplan@127.0.0.1
    223636.091727 Default video size is (640 x 480)
    223636.095557 H264: (640 x 480) @ 20 fps
    223636.097609 H264: (320 x 240) @ 30 fps
    223636.099521 H263: (352 x 288) @ 30 fps
    223636.100558 H263: (176 x 144) @ 30 fps
    223636.100637 ######################################
    223636.100644 # SoundDec_Create(16000 --> 3) #
    223636.100649 ######################################
    mess223636.697712 Leaving SoundDec_Create
    223636.700128 Audio Unit Parameter List = 7, result = 0
    223636.700155 CurrentFormatmSampleRate 44100.000000
    223636.700165 CurrentFormatmFormatID lpcm
    223636.700170 CurrentFormatmFormatFlags 0x00000029
    223636.700174 CurrentFormatmBytesPerPacket 4
    223636.700179 CurrentFormatmFramesPerPacket 1
    223636.700182 CurrentFormatmBytesPerFrame 4
    223636.700186 CurrentFormatmChannelsPerFrame 2
    223636.700190 CurrentFormatmBitsPerChannel 32
    223636.700196 OurFormatmSampleRate 16000.000000
    223636.700201 OurFormatmFormatID lpcm
    223636.700205 OurFormatmFormatFlags 0x00000029
    223636.700209 OurFormatmBytesPerPacket 4
    223636.700214 OurFormatmFramesPerPacket 1
    223636.700218 OurFormatmBytesPerFrame 4
    223636.700222 OurFormatmChannelsPerFrame 1
    223636.700226 OurFormatmBitsPerChannel 32
    223636.700238 Reached err = 4294956417, 459
    223636.700243 Reached err = 4294956417, 467
    223636.701664 ### NEW STATE: to: VC_INIT, from: VC_INVALID
    223636.701706 ### NEW STATE: to: VC_IDLE, from: VC_INIT
    223636.701723 ++++++++++ confStatusMapRemoveAll
    223636.701730 ( ) -- mapUserIDToSecurityInfo cleared --
    223636.701981 dispatch_CommNATProc
    223636.705306 VCDelegate conforms to VideoConferenceDelegate protocol.
    223636.705363 VTPRecvProc thread(198172672) started...
    223636.705406 SIPManager init with protocol: 0.
    223636.705925 304 routing table entries found.
    223636.705944 IPv4 DEFAULT route, if_idx:5
    223636.706581 1 interfaces found.
    223636.706669 VTP set fd(17) buf size send[9216->225000] recv[42080->225000]
    223636.706769 Start listening on 10.0.1.3:16402(en1) sock 100
    223636.706784 1 valid interfaces found.
    223636.706869 Transport(UDP) Thread start...
    223636.707258 304 routing table entries found.
    223636.707274 IPv4 DEFAULT route, if_idx:5
    223636.707839 Transport checking map for interface = en1, port = 16402
    223636.707884 [0]Creating a port mapping from on interface 0 from external port 56999 to local port16402...
    223636.708071 TPListen on port 16402
    223636.708189 dispatch_AcquireSNATMAPConfigurationProc
    2012-05-31 22:36:37.334 iChat[1714:707] Layout still needs update after calling -[WebHTMLView layout]. WebHTMLView or one of its superclasses may have overridden -layout without calling super. Or, something may have dirtied layout in the middle of updating it. Both are programming errors in Cocoa Autolayout. The former is pretty likely to arise if some pre-Cocoa Autolayout class had a method called layout, but it should be fixed.
    223637.754451 Comm reporting flags: 00000102
    223638.525315 SNATMAP Configuration: snatmap.mac.com:5678
    223638.557769 CommNAT result:
    External IP: 68.48.206.63
    External Ports: 36911, 36911, 36911
    CNAT_BADTEST ....... 0
    CNAT_ISFULLCONE .... 1
    CNAT_ISPAT ......... 0
    CNAT_ISPATHOST ..... 0
    CNAT_TRYPRESERVE ... 0
    CNAT_PATINORDER .... 0
    CNAT_BLOCKIP ....... 0
    CNAT_BLOCKPORT ..... 0
    CNAT_LOOPBACK ...... 1
    223638.558354 304 routing table entries found.
    223638.558373 IPv4 DEFAULT route, if_idx:5
    223638.699487 in callback
    223638.699521 -sdRef 0x7fac6eabd230 ?
    223638.699526 -flags = 00000000
    223638.699570 -IFIndex en1 ?
    223638.699574 -errorCode == 00000000
    223638.699580 -publicAddr == 68.48.206.63
    223638.699582 -proto == 16
    223638.699585 -privPort == 16402
    223638.699588 -publPort == 56999
    223638.699590 -ttl == 7200
    223639.151291 Found 1 cameras:
    223639.151381 FaceTime HD Camera (Built-in) - 0xfa20000005ac8509 (0x101, 0x504)
    223639.172051 Microphone devices:
    223639.172632 Internal microphone
    223639.173209 Soundflower (2ch)
    223639.173724 Soundflower (16ch)
    223639.203379 selectedCamera: no camera has been set yet.
    223639.204775 vcCapabilitiesOfCPU returns: 0x000a0fff
    223639.204898 BWD: GotBandwidth: 789083/457828 (up/down) @[3.1.0.10:0.255.255.255]
    223639.204922 BWD bandwidth: 789 kbits up, 457 kbits down.
    223639.204930 videoNetworkCapable: 1 -- 3 max participants.
    223639.204936 audioNetworkCapable: 1 -- 9 max participants.
    223639.204940 Supports PCMU wideband for audio: 1 / video: 1
    223639.206550 vcCapabilitiesOfNetwork returns: 0x00000fff
    223639.206564 vcCapabilitiesOfRouter returns: 0x00001000
    223639.206569 vcCapabilities returns: 0x00001fff
    223639.206678 Found 1 cameras:
    223639.206747 FaceTime HD Camera (Built-in) - 0xfa20000005ac8509 (0x101, 0x504)
    223639.264695 Selected microphone is the null device microphone.
    223639.266766 vcCapabilitiesOfCPU returns: 0x000a0fff
    223639.266926 BWD: GotBandwidth: 789083/457828 (up/down) @[3.1.0.10:0.255.255.255]
    223639.266947 BWD bandwidth: 789 kbits up, 457 kbits down.
    223639.266953 videoNetworkCapable: 1 -- 3 max participants.
    223639.266958 audioNetworkCapable: 1 -- 9 max participants.
    223639.266963 Supports PCMU wideband for audio: 1 / video: 1
    223639.268817 vcCapabilitiesOfNetwork returns: 0x00000fff
    223639.268834 vcCapabilitiesOfRouter returns: 0x00001000
    223639.268840 vcCapabilities returns: 0x00001fff
    223639.270651 vcCapabilitiesOfCPU returns: 0x000a0fff
    223639.270789 BWD: GotBandwidth: 789083/457828 (up/down) @[3.1.0.10:0.255.255.255]
    223639.270809 BWD bandwidth: 789 kbits up, 457 kbits down.
    223639.270814 videoNetworkCapable: 1 -- 3 max participants.
    223639.270819 audioNetworkCapable: 1 -- 9 max participants.
    223639.270824 Supports PCMU wideband for audio: 1 / video: 1
    223639.272674 vcCapabilitiesOfNetwork returns: 0x00000fff
    223639.272693 vcCapabilitiesOfRouter returns: 0x00001000
    223639.272698 vcCapabilities returns: 0x00001fff
    223639.272803 Found 1 cameras:
    223639.272874 FaceTime HD Camera (Built-in) - 0xfa20000005ac8509 (0x101, 0x504)
    223639.294543 Found 1 cameras:
    223639.294625 FaceTime HD Camera (Built-in) - 0xfa20000005ac8509 (0x101, 0x504)
    223639.294644 selectedCamera: no camera has been set yet.
    223639.294679 selectCameraByGUID: 0xfa20000005ac8509 (0x101) returned 0
    223639.294691 selectCameraWithCMIODeviceID: 0x101 returned 1
    223639.295546 Selected mic: Built-in Input / imic
    223639.318151 Speaker devices:
    223639.318209 104 Built-in Output
    223639.318221 123 HDMI
    223639.318230 72 Soundflower (2ch)
    223639.318238 33 Soundflower (16ch)
    223639.401514 Desired speaker: Built-in Output:'ispk'
    223639.404724 Selected speaker: 104
    223639.417652 Found 1 cameras:
    223639.417718 FaceTime HD Camera (Built-in) - 0xfa20000005ac8509 (0x101, 0x504)
    223639.417755 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)
    223639.417776 selectCameraByGUID: 0xfa20000005ac8509 (0x101) returned 0
    223639.417786 selectCameraWithCMIODeviceID: 0x101 returned 1
    223639.418262 Selected mic: Built-in Input / imic
    223639.436400 Speaker devices:
    223639.436437 104 Built-in Output
    223639.436448 123 HDMI
    223639.436456 72 Soundflower (2ch)
    223639.436464 33 Soundflower (16ch)
    223639.456526 Desired speaker: Built-in Output:'ispk'
    223639.458174 Selected speaker: 104
    223639.526450 vcCapabilitiesOfCPU returns: 0x000a0fff
    223639.526578 BWD: GotBandwidth: 789083/457828 (up/down) @[3.1.0.10:0.255.255.255]
    223639.526598 BWD bandwidth: 789 kbits up, 457 kbits down.
    223639.526604 videoNetworkCapable: 1 -- 3 max participants.
    223639.526610 audioNetworkCapable: 1 -- 9 max participants.
    223639.526614 Supports PCMU wideband for audio: 1 / video: 1
    223639.527793 vcCapabilitiesOfNetwork returns: 0x00000fff
    223639.527805 vcCapabilitiesOfRouter returns: 0x00001000
    223639.527809 vcCapabilities returns: 0x00001fff
    223639.527911 Found 1 cameras:
    223639.527985 FaceTime HD Camera (Built-in) - 0xfa20000005ac8509 (0x101, 0x504)
    223639.529114 Selected microphone is Internal microphone.
    223639.530812 vcCapabilitiesOfCPU returns: 0x000a0fff
    223639.530990 BWD: GotBandwidth: 789083/457828 (up/down) @[3.1.0.10:0.255.255.255]
    223639.531009 BWD bandwidth: 789 kbits up, 457 kbits down.
    223639.531022 videoNetworkCapable: 1 -- 3 max participants.
    223639.531027 audioNetworkCapable: 1 -- 9 max participants.
    223639.531031 Supports PCMU wideband for audio: 1 / video: 1
    223639.532324 vcCapabilitiesOfNetwork returns: 0x00000fff
    223639.532336 vcCapabilitiesOfRouter returns: 0x00001000
    223639.532341 vcCapabilities returns: 0x00001fff
    223639.532442 Found 1 cameras:
    223639.532511 FaceTime HD Camera (Built-in) - 0xfa20000005ac8509 (0x101, 0x504)
    223639.533527 Selected microphone is Internal microphone.
    223639.536172 Found 1 cameras:
    223639.536237 FaceTime HD Camera (Built-in) - 0xfa20000005ac8509 (0x101, 0x504)
    223639.536271 selectedCamera2 GUID returned FaceTime HD Camera (Built-in)
    223639.536295 selectCameraByGUID: 0xfa20000005ac8509 (0x101) returned 0
    223639.536301 selectCameraWithCMIODeviceID: 0x101 returned 1
    223639.536728 Selected mic: Built-in Input / imic
    223639.554493 Speaker devices:
    223639.554524 104 Built-in Output
    223639.554532 123 HDMI
    223639.554537 72 Soundflower (2ch)
    223639.554542 33 Soundflower (16ch)
    223639.575475 Desired speaker: Built-in Output:'ispk'
    223639.577075 Selected speaker: 104
    223639.929114 vcCapabilitiesOfCPU returns: 0x000a0fff
    223639.929263 BWD: GotBandwidth: 789083/457828 (up/down) @[3.1.0.10:0.255.255.255]
    223639.929280 BWD bandwidth: 789 kbits up, 457 kbits down.
    223639.929286 videoNetworkCapable: 1 -- 3 max participants.
    223639.929291 audioNetworkCapable: 1 -- 9 max participants.
    223639.929295 Supports PCMU wideband for audio: 1 / video: 1
    223639.930514 vcCapabilitiesOfNetwork returns: 0x00000fff
    223639.930527 vcCapabilitiesOfRouter returns: 0x00001000
    223639.930530 vcCapabilities returns: 0x00001fff
    223639.930624 Found 1 cameras:
    223639.930696 FaceTime HD Camera (Built-in) - 0xfa20000005ac8509 (0x101, 0x504)
    223639.931943 Selected microphone is Internal microphone.
    223711.179490 CMIOCapture_SetImageSize: requested size (640x480) new size (640x480:29.970000) vide:2vuy
    223711.516381 Microphone: callback thread: STANDARD; EXTENDED timeshare: 0; PRECEDENCE importance: 17
    223711.519062 Microphone: null device thread: STANDARD; EXTENDED timeshare: 0; PRECEDENCE importance: 17
    223711.549206 Microphone devices:
    223711.549796 Internal microphone
    223711.550321 Soundflower (2ch)
    223711.550931 Soundflower (16ch)
    223711.552435 Selected mic: Built-in Input / imic
    223711.554539 vcCapabilitiesOfCPU returns: 0x000a0fff
    223711.554674 BWD: GotBandwidth: 789083/457828 (up/down) @[3.1.0.10:0.255.255.255]
    223711.554691 BWD bandwidth: 789 kbits up, 457 kbits down.
    223711.554697 videoNetworkCapable: 1 -- 3 max participants.
    223711.554701 audioNetworkCapable: 1 -- 9 max participants.
    223711.554706 Supports PCMU wideband for audio: 1 / video: 1
    223711.555807 vcCapabilitiesOfNetwork returns: 0x00000fff
    223711.555816 vcCapabilitiesOfRouter returns: 0x00001000
    223711.555821 vcCapabilities returns: 0x00001fff
    223711.557219 vcCapabilitiesOfCPU returns: 0x000a0fff
    223711.557367 BWD: GotBandwidth: 789083/457828 (up/down) @[3.1.0.10:0.255.255.255]
    223711.557390 BWD bandwidth: 789 kbits up, 457 kbits down.
    223711.557397 videoNetworkCapable: 1 -- 3 max participants.
    223711.557402 audioNetworkCapable: 1 -- 9 max participants.
    223711.557407 Supports PCMU wideband for audio: 1 / video: 1
    223711.558955 vcCapabilitiesOfNetwork returns: 0x00000fff
    223711.558977 vcCapabilitiesOfRouter returns: 0x00001000
    223711.558981 vcCapabilities returns: 0x00001fff
    223711.559096 Found 1 cameras:
    223711.559178 FaceTime HD Camera (Built-in) - 0xfa20000005ac8509 (0x101, 0x504)
    ^R "
     
  2. Vegerot thread starter macrumors member

    Vegerot

    Joined:
    May 14, 2009
    Location:
    Baltimore, Maryland
    #2
    This problem still persists in Mountain Lion. Please help!
     

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