Immediate shut down message....please help

Discussion in 'MacBook Pro' started by sportsfan1234, Jan 17, 2011.

  1. sportsfan1234 macrumors member

    Joined:
    Jul 28, 2010
    #1
    I am a fairly new Mac user and just got my first MBP in August. It has been going great and I have had very few errors where Safari had to "close unexpectedly" Anyway....I had my computer on sleep with only Safari and Excel running and when I opened it up there was a gray box with a message that said "you need so restart you computer immediately. to do this hold down the gray button" there was no explanation of the problem or what could have happened that caused this message. The only thing it had underneath it was the same exact message in a few other languages....WHAT COULD THIS POSSIBLY BE ???
     
  2. Dalton63841 macrumors 65816

    Dalton63841

    Joined:
    Nov 27, 2010
    Location:
    SEMO, USA
    #2
    That is a Kernel Panic...Kinda like the Mac version of a Blue Screen of Death.

    Go into /Applications/Utilities/Console.app and see if there are any logs that might help locate the problem.
     
  3. sportsfan1234 thread starter macrumors member

    Joined:
    Jul 28, 2010
    #3
    I opened up console...and there is a message that says " submitted mac book pro panic report" but i have no idea what that means or what to do....i now very little about computers....what should i do ???
     
  4. BurningJah macrumors regular

    Joined:
    Apr 15, 2010
    Location:
    Belgium
    #4
    there isn't much you can do about it!
    I had the same "problem" last week! just re-enjoy your problem free mac!
    I've hadn't had any problems since then
     
  5. axu539 macrumors 6502a

    Joined:
    Dec 31, 2010
    #5
    If it hasn't happened a second time, I wouldn't worry too much. At this point, just back up your data with time machine, and if the kernel panics do start coming in, you can reinstall OS X, then restore all the data you have from time machine.
     
  6. mulo macrumors 68020

    mulo

    Joined:
    Aug 22, 2010
    Location:
    Behind you
    #6
    the log should be in /Library/Logs/DiagnosticReports (Mac OS X v10.6), or /Library/Logs/PanicReporter (Mac OS X v10.5).
    post it.
     

Share This Page