Imperfections

Discussion in 'Mac Basics and Help' started by jaikob, Jul 2, 2008.

?

Are the macbook pro keys silver or black?

  1. Uhh, Yeah, Whoever thinks otherwise needs to give applecare a call.

    3 vote(s)
    42.9%
  2. uhm, no.

    1 vote(s)
    14.3%
  3. I don't Know

    1 vote(s)
    14.3%
  4. I didn't Look.

    2 vote(s)
    28.6%
  1. jaikob macrumors 6502

    jaikob

    Joined:
    Jul 1, 2008
    Location:
    Freeland, MI
    #1
    Recently I've noticed a few imperfections, I've only had the macbook pro for two days, and a key is extremely loose, I think a prong was broken, because it was like that when I got it. Another problem was that I have to put "extreme" pressure on the caps lock key for it to even turn on. And also, by my trackpad, there seems to be an "arch" towards the middle of the end.

    Here's an image of the key, where you can tell that it is slanted upward, and awkwardly positioned.

    http://img93.imageshack.us/img93/7601/1005415si6.jpg


    And here is the imperfection by the trackpad:

    http://img154.imageshack.us/img154/8206/1005416us3.jpg

    If I took this in to a genius bar, they would replace those problems correct? None of them where my fault, like I said I just got the machine.

    Also, is it normal to hear the fans slightly, in an extremely quiet room?

    The macbook is definantly usable, but I don't want it to be a problem in the future.

    I have also purchased the applecare plan

    Thanks to all that help =]
     
  2. W4133D macrumors member

    W4133D

    Joined:
    Jul 1, 2008
    #2
    Dont know about MBP but my MB's caps is fine just a simple click does it, and my trackpad works good too, maybe ur trackpad is slow goto system prefrences click on universal access, click on mouse and trackpad and try speeding it up.
     
  3. jaikob thread starter macrumors 6502

    jaikob

    Joined:
    Jul 1, 2008
    Location:
    Freeland, MI
    #3
    its all cosmetic. The trackpad works fine. Theres just a slight arch at the end of the trackpad before the spacebar.
     
  4. marbles macrumors 68000

    marbles

    Joined:
    Apr 30, 2008
    Location:
    EU mostly
    #4
    You said Mac Book pro right ?...the keys look black to me ....maybe I need to calibrate my screen .

    I'd say ring up Applecare & tell them about it & have an appointment arrange for a 'genius bar' visit .



    They do look black those keys though :confused:
     
  5. jaikob thread starter macrumors 6502

    jaikob

    Joined:
    Jul 1, 2008
    Location:
    Freeland, MI
    #5
    well they are silver lol. They look very silvery to me.
     
  6. jaikob thread starter macrumors 6502

    jaikob

    Joined:
    Jul 1, 2008
    Location:
    Freeland, MI
    #6
    So do you think they will fix all problems? Because I've been lookig on the apple discussions, and Im seeing how people are getting charged for things.
     
  7. Chandler Adaway macrumors 6502a

    Chandler Adaway

    Joined:
    Jun 29, 2008
    Location:
    Beaumont, TX
    #7
    Wow. Your screen is jacked up! Ha.

    jaikob:
    Ya, that's very crappy that you pay that much for a system and they give it to you in that condition.
    Was it a refurb?
    Even so, it shouldn't be like that.

    It kind of pisses me off actually. ha.

    Ya, even if you didn't have apple care, they would have to fix that.

    Sorry to hear about that. :(

    just bring it in to the store and they will fix it up in no time.
     
  8. jaikob thread starter macrumors 6502

    jaikob

    Joined:
    Jul 1, 2008
    Location:
    Freeland, MI
    #8
    haha. Its the camera dude. It distorts like that close up. Nah, Trust me id mention that in my post. Its a brand spankin new macbook pro. Nothing wrong with the screen.

    Also, do the fans normally run all the time, and they can be heard slightly at 2000 rpm.

     
  9. Chandler Adaway macrumors 6502a

    Chandler Adaway

    Joined:
    Jun 29, 2008
    Location:
    Beaumont, TX
    #9
    Oh, haha, no, I was talking about the guy who said your keys were black. :p

    In an extremely quite room you can hear them.
    It shouldn't sound like a hurricane or anything though. :p

    Is the computer running hot?
     
  10. jaikob thread starter macrumors 6502

    jaikob

    Joined:
    Jul 1, 2008
    Location:
    Freeland, MI
    #10
    oh okay I'm good then lol. No they are not like a hurricane, unless I bump them up to 6000 RPM then WOOO. lol.

    So I shouldnt have a problem getting these problems fixed? and no cost involved? and also, do you think they will just replace the whole top panel, because there is a problem with the case arching by the trackpad?
     
  11. Chandler Adaway macrumors 6502a

    Chandler Adaway

    Joined:
    Jun 29, 2008
    Location:
    Beaumont, TX
    #11
    Haha. :p


    No, you won't have a problem at all.
    Technically, your computer is still under the 14 day return policy (I think it's 14 days) and you could walk in there and tell them you don't like the smell this gives off and you want a replacement and they couldn't do anything about it. :cool:

    They will fix it for no charge at all.
    Especially with you having Apple Care..

    Most of the time, they charge you regardless if it's water damage.

    So no swimming with you mac, sir!
    Sorry to bum you out on that.
    I know it's very tempting to take a dive with Mac's in hand, but for some reason, Apple doesn't like it. :rolleyes:

    You'll be fine.

    Oh, and for the top case replacement,
    just make sure they do that.
    Be firm with them and make sure you tell them that it's a big deal to you.

    They'll do it with out questioning.
     
  12. jaikob thread starter macrumors 6502

    jaikob

    Joined:
    Jul 1, 2008
    Location:
    Freeland, MI
    #12
    darn! I thought it came waterproof. Man that totally ruined my fourth of july weekend =[, now I need to find a new floaty =[. hahaha. Thanks so much for your help.
     
  13. Chandler Adaway macrumors 6502a

    Chandler Adaway

    Joined:
    Jun 29, 2008
    Location:
    Beaumont, TX
    #13
    ;)
    No problem.
     
  14. marbles macrumors 68000

    marbles

    Joined:
    Apr 30, 2008
    Location:
    EU mostly
  15. Chandler Adaway macrumors 6502a

    Chandler Adaway

    Joined:
    Jun 29, 2008
    Location:
    Beaumont, TX
    #15
    On a serious note,
    I would seriously get your screen checked out.
    Or maybe you changed the contrast settings.

    Either way, I promise you that those keys look silver.
    Very silver.
     
  16. marbles macrumors 68000

    marbles

    Joined:
    Apr 30, 2008
    Location:
    EU mostly
    #16
    nah , screens fine ...maybe the OP is an Apple agent and posted the photo by mistake aka marketing :rolleyes:
     
  17. Chandler Adaway macrumors 6502a

    Chandler Adaway

    Joined:
    Jun 29, 2008
    Location:
    Beaumont, TX
    #17
    Haha.
    Well, if your okay with your screens colors being out of wack,
    then I guess I shouldn't care that it is either. :p
     
  18. marbles macrumors 68000

    marbles

    Joined:
    Apr 30, 2008
    Location:
    EU mostly
    #18
    well i think the screens fine!! , I did calibrate it with the built in OSX tool .....are they really that silver ??
     
  19. Chandler Adaway macrumors 6502a

    Chandler Adaway

    Joined:
    Jun 29, 2008
    Location:
    Beaumont, TX
    #19
    Yeah.
    Very.
    I tried it on a couple of other monitors too.

    Maybe it's your eyes?

    I would hope not, but
    get another pair of eyes in your house to check it out on that monitor.


    Oh, and if possible, let's switch this to a PM so we don't hijack his thread anymore than we have.
     
  20. HLdan macrumors 603

    HLdan

    Joined:
    Aug 22, 2007
    #20
    I think you guys are just giving that poor guy a hard time on purpose, the keys on the MBP in the pic do in fact look black, I know they are silver because it's a MBP but I have a brand new iMac 24" with no calibration issues and those pics look of a black trackpad and black keys.
     
  21. Chandler Adaway macrumors 6502a

    Chandler Adaway

    Joined:
    Jun 29, 2008
    Location:
    Beaumont, TX
    #21
    Hm.
    I'm not trying to give him a hard time. :eek:

    They look very silver to me.
    I'm not on an iMac, but I'm looking through a glossy screen at the moment.

    I guess if I'm the only one that is seeing that they are VERY silver, it might be me.

    Hm.

    This is strange.


    I just checked again on a sony viao.
    Same color.

    Maybe it's a mac thing?
    I don't have a mac near me to check it out.
     
  22. marbles macrumors 68000

    marbles

    Joined:
    Apr 30, 2008
    Location:
    EU mostly
    #22
    HDlan , cheers but I don't think they are giving me a hard time tbh ....I've never been good at calibrating a screen as I don't use this screen for colour critical work or anything so it may well be 'off' a bit , I dunno .

    I'm mirroring the display from an iMac G3 and the keys look black on that too but that said the calibration is prolly controlling the both of them ....of course , mirrored ...



    any suggestions ?



    the threads dead anyhoo so ?!
     
  23. Chandler Adaway macrumors 6502a

    Chandler Adaway

    Joined:
    Jun 29, 2008
    Location:
    Beaumont, TX
    #23
    My screen isn't calibrated.
    Maybe that's it.
    But it's weird that my screen and the viao is outputting the "correct" color.
    :confused:
     
  24. rocking4minutes macrumors newbie

    rocking4minutes

    Joined:
    Jul 2, 2008
    Location:
    Ohio
    #24
    i just have a regular macbook, and my trackpad has the same "arch" in it. mine also came that way.
     
  25. jaikob thread starter macrumors 6502

    jaikob

    Joined:
    Jul 1, 2008
    Location:
    Freeland, MI
    #25
    hahaha. I go to bed and boom, like 10 new posts. hahaha.

    They are very silver. I've tried it on 3 computers to ensure they are infact silver =P
     

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