[Important] Handoff doesn't work as advertised [Video]

Discussion in 'OS X Yosemite (10.10)' started by dannys1, Oct 18, 2014.

  1. dannys1 macrumors 68020

    dannys1

    Joined:
    Sep 19, 2007
    Location:
    UK
    #1
    So I made a thread about this in iCloud forum but I might as well post the video here. This video is made by a friend, not me, as I described what happened to me (but don't have my iPad to film it yet) he recreated the steps and the same thing occurred.

    Here is what the issue is. If you try to "Handoff" a document which is saved and synced with the cloud (e.g. if you just open a saved document on your iPad, then click the Handoff icon in the finder on OS X) - the Handoff button will simply instruct OS X to open the app and then open the save document, it'll take seconds.

    However, if you are working on a document which hasn't synced or saved (which 90% of us would be) and you click HandOff to continue working on it from another device, it then instructs the file to save, sync, upload, then be downloaded and opened on the other device (doesn't matter if its iOS to OS X or the other way around)

    Still you'd think this could be done in few seconds right? Wrong, watch the video below, for some reason, in my tests this can take anything from 45 seconds to over 15 minutes to happen :eek: (and in many cases I just gave up waiting, or it times out and just appears at the open dialog for whatever app is instructed)

    For a start off the sync should be almost instant, sure if you'd dropped a 20mb video into the document, thats a different story, but if you've deleted one character of text?! iCloud Drive should be doing an incremental update of the file ASAP like Dropbox would. Further more we have to be on the same wifi network for this to happen, so why are they not employing Airdrop technology (or similar) to send over the changes between documents and handling the syncing later in the background. For the example I just gave with a 20mb file, this makes sense to use the LAN to pass it off to the opposite device and not insist on uploading and then download from the internet?! If you're on slow internet like me this would take 30 minutes, or worse still if you've got no internet connection, this should happen without needing one and the synced document could be updated later.

    The video example below looks as if you are syncing a 20mb file, but instead my friend merely deleted a few words from the simple Pages document and this occurred.

    This is effectively a broken feature. I noticed Craig didn't even demonstrate this on the keynote, he made a change and then he interrupted it to demo receiving a text message, at that time the document was probably saving and syncing - he the did Handoff for a Safari webpage (which works fine) and instead navigated to the iCloud drive to manually open the document he was working on, which had obviously updated in the mean time on the mac so none of this happened.

    I'm surprised this isn't all over the net, its a failed feature. If for Handoff to work the file has to be synced and downloaded on the other device, then theres no point to it at all, you might as well just open the saved files. One other minor issue I have, if you start an iMessage then wish to carry it on, on another device it doesn't copy the message over, it'll only open Message's into the thread to the person you're talking to.

    Of all the none stories and things people usually moan about with Apple and there isn't a single post about this not working, its the first thing thats genuinely annoyed me. Not to mention Handoff icons appearing at all are sketchy at best anyway.

    Here is the video example.

    http://youtu.be/l2SJuPoWuA0

    If anyone in the states can demonstrate otherwise then maybe its a server issue that's only affected Europe or the UK, otherwise I plead you to attempt the same in Pages, Numbers or Keynote. Come on :apple:!
     
  2. dannys1 thread starter macrumors 68020

    dannys1

    Joined:
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    UK
    #2
    Nearly 400 views and not a single comment on this? Does no one care this doesn't work properly?
     
  3. Merode macrumors 6502

    Merode

    Joined:
    Nov 5, 2013
    Location:
    Warszawa, Poland
    #3
    I don't have any handoff enabled device except my MacBook so I cannot test it.

    Maybe your WiFi is slow or used extensively?
     
  4. dannys1 thread starter macrumors 68020

    dannys1

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    #4
    No, its nothing to do with wifi.
     
  5. Liam555 macrumors regular

    Liam555

    Joined:
    Jul 14, 2014
    #5
    Mine works perfectly. There must be a problem with your system.
     
  6. TigerMSTR macrumors regular

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    Sep 30, 2014
  7. dannys1 thread starter macrumors 68020

    dannys1

    Joined:
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    UK
    #7
    If you read the thread, at least 4 people I know have tried this, so its not system dependant.

    You're both confirming that you'll open a document, edit it as shown in the video without saving it, then click hand off and it'll happen quickly. We're talking edit here, not just open something i pages then click the button so it opens in Pages on the Mac.

    IF, you are able to edit as shown in the video and it transfers straight away, could you make a video of this and more importantly confirm where you're from as, the only thing tying us four together is location...we're all in the UK.
     
  8. dannys1 thread starter macrumors 68020

    dannys1

    Joined:
    Sep 19, 2007
    Location:
    UK
    #8
    Make that 5 of us...

    https://twitter.com/LfcDan/status/523629941955391488


    I'm almost certain you guys that say it works fine are not doing what happens in the video with an iWork application.

    And if you really are, then it can only be a location thing surely as thats 5 UK based people now.
     
  9. Abazigal macrumors 604

    Abazigal

    Joined:
    Jul 18, 2011
    Location:
    Singapore
    #9
    I am doing the test from Singapore here.

    All I can say is that iCloud is very buggy and sluggish at the moment. I can't replicate your scenario because my macbook air is not detecting handoff from my iPhone, yet my iPhone can detect the imessage app which is open on Safari (which is odd because I just got it to work yesterday).

    I did as you mentioned (open a new pages document on my iPhone, type the message "this is a test post"), but nothing appeared on my macbook's dock. The document also took a ridiculously long time to to save to iCloud (about a minute), and when I opened some of my other documents, I am hit by a message saying that I have multiple sync errors, and asks me if I want to save the copy from iCloud, my iPhone or my macbook air. And all have the same time stamp.

    I checked my other apps, and am also experience similar sync issues with keynote and notability.

    I think Apple is trying to do something with their servers at the moment and they will probably break more stuff before getting around to fixing them. :p
     
  10. sunfire7 macrumors member

    Joined:
    Oct 23, 2012
    #10
    I was testing around the other day with handoff and everything worked perfectly except numbers on my iphone.

    The handoff worked just fine between my mbp and my ipad (synced and downloaded perfectly) but on my iphone it said "updating" but taking FOREVER to show up. I deleted the numbers app on my iphone and reinstalled, then it showed up the "sync problem" page because different mod version of the file were in conflict. I choose to keep the mbp/ipad version and everything is working fine between all devices. I guess the reinstall thing did the trick
     
  11. dannys1, Oct 19, 2014
    Last edited: Oct 19, 2014

    dannys1 thread starter macrumors 68020

    dannys1

    Joined:
    Sep 19, 2007
    Location:
    UK
    #11
    I'll try a reinstall but its only a recent iPhone 6 install anyway and seen as i've now found 6 people this is happening to I believe its a server issue/bug not just a corruption on one device.

    So if you do EXACTLY like the video shows, open a numbers file, edit it a little bit then click Handoff, it'll open numbers, request the sync from the iOS device and open it on OS X quickly?


    UPDATE: Nah, reinstalled numbers on iOS, makes no difference. Quick edit to a file, click Handoff and the opening dialog is just sitting there for minutes again. It plain and simple doesn't work https://www.dropbox.com/s/wm9zh3re58xmiag/Screenshot 2014-10-19 12.43.10.jpg?dl=0
     
  12. dannys1 thread starter macrumors 68020

    dannys1

    Joined:
    Sep 19, 2007
    Location:
    UK
    #12
    Well i've just done the same test with 8.1 and exactly the same, Pages just stuck on "opening" an ONE word document. So you can sack of iWork for handoff it doesn't work, at least the phone features are useful.

    No one seems particular bothered that this feature doesn't work at all though so never mind. If no one cares, Apple won't bother to fix it.
     

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