Impossible to delete 'banned' accounts?

Discussion in 'Site and Forum Feedback' started by classicaliberal, Nov 26, 2013.

  1. classicaliberal macrumors regular

    classicaliberal

    Joined:
    Jul 19, 2011
    #1
    An 'offline' friend of mine who also has a Macrumors account (that was previously banned) mentioned to me the other day that he tried to delete his Macrumors forums account after the recent security breach, only to find out that it was impossible to do so?

    Apparently there is a 'warning screen' he sees when he logs in about being banned, but there's no way to go to a profile screen so the password can be changed or the account can be deleted?

    Moderators? Just something I figured you ought to know.
     
  2. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #2
    Please read this from our FAQ and hopefully you'll have a better understanding of how MacRumors operates regarding accounts. If your friend wants the password on his suspended account changed, he can send a request to us via the Contact Us form.
     
  3. balamw, Nov 26, 2013
    Last edited: Nov 26, 2013

    balamw Moderator

    balamw

    Staff Member

    Joined:
    Aug 16, 2005
    Location:
    New England
    #3
    MOD NOTE: Banned users should still be able to use the "Contact Us" link to ask for account deletion like anyone else.

    We see plenty of contacts from unregistered accounts or folks who don't remember their account name.

    EDIT: Too slow. :)

    B
     

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