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Impossible to update/restore iPhone

S

spalex

macrumors newbie
Original poster
Oct 21, 2011
10
0
I have a iPhone 3GS 16GB and it is in recovery mode.

I am trying to restore and update the iPhone so it is back to factory settings however I always seem to get the message "The iPhone 'iPhone' could not be restored. An unknown error occured (1)"

How can I get around this?

Thanks
 
Via Google: http://theiphonewiki.com/wiki/index.php?title=ITunes_Errors#Below_100

Error 1
  • You are attempting to downgrade an iPhone from iOS 5 to iOS 4.x. To resolve, use either custom firmware created by PwnageTool/sn0wbreeze or use notcom's FixRecovery utility available on his site.
  • On an iPhone 4 downgrading from iOS 5, use the option in TinyUmbrella to allow a baseband "upgrade" to bypass the error and go back to basband 4.10.1.
  • Unable to downgrade. Try changing the USB port (the back one of chassis is better) and restart computer.
  • The installed version of iTunes may also be too old. Update iTunes.
Click to expand...

Since Apple is no longer signing iOS 4.3.5 and iOS5 requires iTunes 10.5 to be installed, I imagine you'd get an error if you're on an earlier version of iTunes and try to restore an iPhone at this point.

What version of iTunes are you on? If you upgrade to 10.5 do you get the same error?
 
Crystal-RX said:
Yes, or just put it into DFU mode and restore to OS5.
Click to expand...

Wont I have problems downgrading my iPhone?

I have put it into DFU mode already and this still shows the same error.

I have also used sn0wbreeze to install a custom firmware which will work however the phone will constantly reboot itself over and over again and there is no wifi, bluetooth or signal.

All I want to do is do an itunes restore but I am hit with this stupid error all the time
 
spalex said:
Wont I have problems downgrading my iPhone?

I have put it into DFU mode already and this still shows the same error.

I have also used sn0wbreeze to install a custom firmware which will work however the phone will constantly reboot itself over and over again and there is no wifi, bluetooth or signal.

All I want to do is do an itunes restore but I am hit with this stupid error all the time
Click to expand...

First, what is the reason you use sn0wbreeze to customs made the firmware for your phone? What are you trying to do here?

Second, you still can downgrade your 3GS to 4.1. At the end of the process, you will get 1015 error, use TU to kick it out of recovery and your phone will have 4.1 firmware.
 
Crystal-RX said:
First, what is the reason you use sn0wbreeze to customs made the firmware for your phone? What are you trying to do here?

Second, you still can downgrade your 3GS to 4.1. At the end of the process, you will get 1015 error, use TU to kick it out of recovery and your phone will have 4.1 firmware.
Click to expand...

Heres what has happend, I have bought the iPhone off eBay that was advertised as being in recovery. So once arrived I tried to update it to the current version and got the error. I saw a post that you could get passed the iTunes errors by using a custom firmware which I did and it did work for ios 5 however it kept rebooting itself in an endless loop and when I did manage to get into the home screen there was no bluetooth, wifi nor signal service.

I tried what you said about firmware 4.1 which did seem to work but a different error came up to what you said and other problems however I went to the apple store so I did not have time to post back to you.

Apple told me that it was a firmware/hardware problem and it would have to be replaced?

Anyway I am loading 4.1 back on again and I will post the error message.

Thanks for your help BTW
 
Crystal-RX said:
First, what is the reason you use sn0wbreeze to customs made the firmware for your phone? What are you trying to do here?

Second, you still can downgrade your 3GS to 4.1. At the end of the process, you will get 1015 error, use TU to kick it out of recovery and your phone will have 4.1 firmware.
Click to expand...

Ok I have the error: 1002#

Booted out of recovery by TU, iTunes takes an age to find the iPhone, then it will say "restore needed - iphone cannot make or recieve calls".

Now it seems to be rebooting again.
 
I have it working now however it will continue to reboot itself. Also the wifi and bluetooth are greyed out and I have no service
 
Crystal-RX said:
You restored it with customs firmware. Didn't you?

restore it with stock firmware and this issue will go away.
Click to expand...

I restored it via redsn0w to unlock the phone, however when I try to restore the stock firmware I get an error (11). Is this phone bricked?
 
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