I called the Apple Store one more time today before leaving work and surprise, they had just gotten them in. I swung on down to the store and asked the only free guy (very very old guy) if he could grab me one. He just looked at me confused and said they didn't have any. I explained I called in, he went to look, came back empty handed. He asked other employees and they all said no. I was a bit pissed since it's an hour round trip, so he went back to look one more time and found them. I spent over 30 minutes in the store. I went home, popped it into my PC and it recognized it right away. I spent around 20 minutes going through my library and picking out songs to put on it. I got around 13gb of stuff copied over in that time, it was very fast. Synced up my photos folder and moved some movie files over too. Right now I have 15gb on my 32gb iTouch (yes, iTouch, bite me). Loaded up a video and the speaker on the outside of the player works very nicely. It's not the greatest sound quality, but it gets the job done. If you are going to listen to music for awhile you'll want headphones, but if you're just showing a friend something or want to watch a movie the speaker will suffice. The apps store, navigating the UI and setting everything up is really easy. Within an hour I had everything copied over and learned how to use most of the features. Very nifty device with great sound quality and clear picture. Surfing the internet is very fast too. The back is the silver colored metal you see on all iPods. Yeah, it sucks. No cases were at the store yet too so I have to be very careful with it. It's more curved and easier to hold then the older iPods I looked at in the store while waiting. Sorry this reads like a n00b review, this is my first iTouch (yes, iTouch, bite me). A bit pricey, but a great device. My last iPod (original 20gb one with the black and white UI) lasted almost 5 years, so shelling out a bit of cash isn't a big deal for something that should hopefully have a great lifespan and gets a lot of use.