Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

In less than 24 hrs there are three deep scratches all on the left side.

T

txmade

macrumors member
Original poster
May 26, 2010
63
5
I am baffled, I have had this phone 6s + for less than 24 hrs and have three deep scratches on the left side of the screen , like almost perfect lines. I have had this phone in a case, and unless my daughters knocked it off the recliner and it fell on the ground it hasn't hit the floor yet.

I thought they advertised this screen as being stronger and tougher. On phone with apple support now, I have been a apple fan for a while, but this is disappointing.

Have y'all had any issues with the screen?
 
txmade said:
I am baffled, I have had this phone 6s + for less than 24 hrs and have three deep scratches on the left side of the screen , like almost perfect lines. I have had this phone in a case, and unless my daughters knocked it off the recliner and it fell on the ground it hasn't hit the floor yet.

I thought they advertised this screen as being stronger and tougher. On phone with apple support now, I have been a apple fan for a while, but this is disappointing.

Have y'all had any issues with the screen?
Click to expand...

If they're deep scratches, then something beyond normal use has happened. Phones don't scratch themselves (at least not to my knowledge). Kids don't like to admit to things, so it's possible your daughter did it, if she's quite young.
 
  • Like
Reactions: Razeus, jbachandouris, Newtons Apple and 4 others
If Apple is using Gorilla Glass 4, the screen is mainly more drop resistant, rather than scratch resistant. Samsung's own cases were scratching their new Edge phones, so if your case has a cover, you might want to see if that's what happened.
 
WilliamG said:
If they're deep scratches, then something beyond normal use has happened. Phones don't scratch themselves (at least not to my knowledge). Kids don't like to admit to things, so it's possible your daughter did it, if she's quite young.
Click to expand...

This. ^

Glass screens will scratch, nothing will ever change that right now. Maybe in the future but now, no.
 
  • Like
Reactions: producerlawson and dubstar82
ftlum said:
If Apple is using Gorilla Glass 4, the screen is mainly more drop resistant, rather than scratch resistant. Samsung's own cases were scratching their new Edge phones, so if your case has a cover, you might want to see if that's what happened.
Click to expand...

Apple is not using Gorilla Glass anymore. They have their own glass (Double Ion something)
 
  • Like
Reactions: ABC5S
hobspain said:
Apple is not using Gorilla Glass anymore. They have their own glass (Double Ion something)
Click to expand...

bnekic said:
Lol where did you get this information? The "double ion exchange" glass is a version of Gorilla Glass 4 from Corning.
Click to expand...

Neither company acknowledges their relationship, but it's pretty clear from the following link that they're still working together: http://www.apple.com/about/job-creation/

Thirty-one of the 50 states provide parts, materials, or equipment to make Apple products. This manufacturing spans an incredible range of industries with suppliers from coast to coast. For example, some iMac models are assembled and tested in California. Many of the processors that go into Mac are from Arizona. Indiana contributes sophisticated manufacturing using high-performance alloys to ensure that our products hold up under tough conditions. Kentucky continues to be a major provider of glass for iPhone and iPad. And the cardstock for our beautiful letterpress cards comes from Wisconsin.
​
(One of Corning's largest manufacturing facilities is in KY.)
 
willmtaylor said:
I trust Potue and believe him to be well-connected, but he didn't cite where Apple admits that they buy their glass from Corning.
Click to expand...

That's true but neither is your quote on Kentucky providing glass coming from Apple either. I don't think we will ever see Apple making any comment about their suppliers, specifically identifying where specific parts come from.

Most probably Apple uses glass that may or may not be provided by Corning and then a third party supplier -using apple's technology- will harden/improve it.
 
  • Like
Reactions: piecloud
I carried my 6 for a year naked. I dropped it at least 25 times and basically didn't worry about anything considering I had AppleCare+. And I didn't have anything but superficial marks (had to turn off screen and hold up to a light to see them) on my screen. Something out of the ordinary has happened to your phone.
 
hobspain said:
That's true but neither is your quote on Kentucky providing glass coming from Apple either. I don't think we will ever see Apple making any comment about their suppliers, specifically identifying where specific parts come from.

Most probably Apple uses glass that may or may not be provided by Corning and then a third party supplier -using apple's technology- will harden/improve it.
Click to expand...
The two don't compare. Pogue says Apple does but offers no substantiated proof. My quote is from Apple, and there are no other major glass manufacturers in KY, so accord into my quote, one must deduce that Corning is the supplier being alluded to.
 
I always get superficial scratches on the screen from the little rivets on my jeans but they are hardly visible unless looking for them.
 
Very first thing I did for my wife's iPhone 6s was buy a case ($30 Speck mighty shell at Samsclub. Also picked up a Epson 720p LCD projector on clearance for $220 new; yes). Second thing I did was apply a glass screen protector that I had almost a year ago when I switch back to Android. Third thing I did was tell people like you to buy screen and case protection to keep your phone is excellent condition the moment you take it out the box.
When I turned my wife's 3 year old iPhone 5 in to Verizon for the $200 credit the phone was in brand new like condition because I followed my steps listed above. Just offering some friendly advice. Plus people could have ordered glass screen protectors 2 weeks ago.
 
nrvna76 said:
I always get superficial scratches on the screen from the little rivets on my jeans but they are hardly visible unless looking for them.
Click to expand...

Glass screen protectors are super cheap now. Why risk it? Glass feels no different.
 
cdmoore74 said:
Glass screen protectors are super cheap now. Why risk it? Glass feels no different.
Click to expand...

I don't see the point I guess... I'll be giving it back to Apple in a year and I have AppleCare. If I scratch it bad enough I'll get a replacement. I don't see the need to baby it and buy a case and screen protector I guess..
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back