I just returned from one of the Apple Stores in Rome, Italy where I picked-up a preordered iPhone Pro Max, 256gb, mountain green. The store was more crowded than I expected and both the walk-in and preordered lines were full for the two hours I was there. I arrived early and had to come back when it was closer to my allotted pickup time. The delivery experience was quick and polite. The walk-ins were treated to cornetti. Going to spend the afternoon migrating from my Huawei P30 Pro to the new Pro Max.