In store pickup iPhone 7 - iPhone Upgrade Program

Discussion in 'iPhone' started by ethan028, Sep 9, 2016.

  1. ethan028 macrumors 6502a

    ethan028

    Joined:
    Apr 4, 2009
    Location:
    San Francisco, CA
    #1
    Hey guys,

    I got an email reserving my iPhone 7 for pick up at the apple store on launch and was wondering if I get priority over people standing in line all night?

    A very specific Q&A caught my eye in the email when I ordered the wrong model...

    Can I change or cancel my reservation after I’ve confirmed it?
    "You can’t change or cancel your reservation. However, if you’d like to change the model you reserved, a Specialist can check the availability of a different iPhone when you come in. Due to high demand, the availability of some models may be limited."

    Does this mean I'll have priority on selecting the actual phone I want instead of the one I ordered on launch day in the store.. Over the other people who stood out in line?

    Thanks

    Ethan
     
  2. mjb59463 macrumors 6502

    Joined:
    Jan 10, 2012
    #2
    Not if they reserved it before you did.
     
  3. ethan028 thread starter macrumors 6502a

    ethan028

    Joined:
    Apr 4, 2009
    Location:
    San Francisco, CA
    #3
    Is there a separate line for reservations? If I have a reservation do I get priority over the people who were waiting in line all night?
     
  4. Lobwedgephil macrumors 68040

    Lobwedgephil

    Joined:
    Apr 7, 2012
  5. ethan028 thread starter macrumors 6502a

    ethan028

    Joined:
    Apr 4, 2009
    Location:
    San Francisco, CA
    #5
    Obviously not...Dude look at my OP....
     
  6. Lobwedgephil macrumors 68040

    Lobwedgephil

    Joined:
    Apr 7, 2012
  7. ethan028 thread starter macrumors 6502a

    ethan028

    Joined:
    Apr 4, 2009
    Location:
    San Francisco, CA
    #7
    Thanks but how about you just don't comment in here if you don't have an answer.
     
  8. tylerdw89 macrumors 6502

    Joined:
    Jul 3, 2007
    #8
    When you arrive at the store, you can change your phone if they have that phone in stock. You don't get priority over anyone.
     
  9. edlex macrumors 68000

    edlex

    Joined:
    Apr 14, 2010
    Location:
    Miami
    #9
    Yes there's a separate line for reservations. Make sure you check in with a specialist a soon as you get there.
     
  10. Broric macrumors regular

    Joined:
    Oct 1, 2009
    #10
    "A Specialist can check the availability of a different iPhone when you come in"

    If someone's reserved it, that phone has been allocated to them and hence will not be "available".

    It'd be no different from me walking in on the day without a order and asking if they have a specific model in stock.
     
  11. ethan028 thread starter macrumors 6502a

    ethan028

    Joined:
    Apr 4, 2009
    Location:
    San Francisco, CA
    #11
    I see. Thanks for clearing that up!
     
  12. jondy1703 macrumors newbie

    Joined:
    Sep 10, 2008
    #12
    I'm pretty sure when I picked up my 6S last year I remember other people switching to different colors and such when they were in the store despite having a different model reserved.

    I slept through my 3 AM alarm and woke up at 5 AM to preorder and found that the 128 GB 7+ matte black T-Mobile was sold out at all of my local Apple stores. So I went ahead and reserves the only color left, rose gold.

    Hoping to switch to matte black when I'm there. If not, maybe I'll just have to be patient. Good luck!
     
  13. mjb59463 macrumors 6502

    Joined:
    Jan 10, 2012
    #13
    I ended up reserving a T-Mobile iPhone 7 256 matte black.

    I'm going to try my luck seeing if they have the 256GB 7 Plus matte black when I go to pick up on the 16th.

    If not, I'll forfeit the reservation on the 7.
     
  14. SisterBlue22 macrumors 6502

    SisterBlue22

    Joined:
    Apr 29, 2015
    Location:
    Arizona
    #14
    Last year at my store there were two completely separate lines. One for the very tired people who had been there all night, and a second, very organized line for people who had reservations for the AUP.
     
  15. mdlyen macrumors newbie

    Joined:
    Oct 3, 2015
    Location:
    Portland, Oregon
    #15
    Didn't Apple limit the lines initially on launch day to only those that had reservations last year (6S)? I remember people having to log in each day to try and snag a reservation for the day and that Apple wasn't allowing walk-ins?
     
  16. SisterBlue22 macrumors 6502

    SisterBlue22

    Joined:
    Apr 29, 2015
    Location:
    Arizona
    #16
    I don't know for sure if they let them in or not (I was the second person in the door so I wasn't paying much attention to anything else) but they weren't sending them away...
     
  17. zooby, Sep 9, 2016
    Last edited: Jul 10, 2017
  18. SisterBlue22 macrumors 6502

    SisterBlue22

    Joined:
    Apr 29, 2015
    Location:
    Arizona
    #18
    I am in Phoenix - in Gilbert, actually, very close to the San Tan store, which is where I did my AUP last year. I have no idea what the "rules" are for camping out and whether they will have the popular colors/models in stock for walk ins. Sorry, but good luck!
     
  19. zooby, Sep 9, 2016
    Last edited: Jul 10, 2017
  20. SisterBlue22 macrumors 6502

    SisterBlue22

    Joined:
    Apr 29, 2015
    Location:
    Arizona
    #20
    Apple Upgrade Program. Some people say IUP for iPhone Upgrade Program. Same thing. :)
     
  21. mdlyen macrumors newbie

    Joined:
    Oct 3, 2015
    Location:
    Portland, Oregon
    #21
    My bad. Reservation only was in non-sales tax states only. I had to look it up. I forgot that it was only because I live in Oregon.
     
  22. jondy1703 macrumors newbie

    Joined:
    Sep 10, 2008
  23. ethan028 thread starter macrumors 6502a

    ethan028

    Joined:
    Apr 4, 2009
    Location:
    San Francisco, CA
    #23
  24. jondy1703 macrumors newbie

    Joined:
    Sep 10, 2008
    #24
    Maybe they're holding stock back for iPhone Upgrade Plan people who didn't get the phone they wanted (like me)???

    Wishful thinking, I'm sure.
     
  25. ethan028 thread starter macrumors 6502a

    ethan028

    Joined:
    Apr 4, 2009
    Location:
    San Francisco, CA
    #25
    I'm thinking the same thing and hoping haha. Should we make a call to Apple?
     

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