Inability to check status on Apple.com

Discussion in 'iPhone' started by Macman74, Oct 7, 2011.

  1. Macman74 macrumors member

    Joined:
    Mar 15, 2010
  2. lentini macrumors regular

    Joined:
    Jun 27, 2010
    #2
    Yes.

    Keep trying, it does work
     
  3. egonpax macrumors 6502

    Joined:
    Jun 15, 2010
    #3
    Yep same here since I haven't received a confirmation email. Ah well later. Back to sleep!
     
  4. Macman74 thread starter macrumors member

    Joined:
    Mar 15, 2010
    #4
    Mine took about 20 minutes or so.
     
  5. Taylor-C macrumors 6502a

    Joined:
    Jul 12, 2011
    Location:
    UK
    #5
    They have supposedly fixed it now. I ordered mine at 8:45am(BST), and still says processing items...
     
  6. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #6
    I got the email after about 45 minutes but still get this oops message when I try to check order status.

    [​IMG]
     
  7. ct2k7 macrumors 603

    ct2k7

    Joined:
    Aug 29, 2008
    Location:
    London or Florida
  8. AreYouIn? macrumors 6502a

    AreYouIn?

    Joined:
    Jun 9, 2009
  9. kallyq macrumors regular

    Joined:
    Apr 12, 2010
    #9
    I wish I could get in there. My ship to address on my order is completely wrong. I hope I am able to get in and change it before it starts getting ready to be shipped! You can't even get through on the phone. :( I'm kind of getting stressed since I can't edit the address :(
     
  10. metsfan121 macrumors newbie

    Joined:
    Jul 1, 2008
    #10
    I'm in the same boat as you. This 'Oops' thing is starting to get annoying. Especially after not being ready last night
     
  11. ct2k7 macrumors 603

    ct2k7

    Joined:
    Aug 29, 2008
    Location:
    London or Florida
  12. richxps macrumors 65816

    richxps

    Joined:
    Jun 9, 2008
    #12
    I got my confirmation email and order number but i cant check status either on the apple site since that part of the site is down.
    By the way my credit card was already charged so thats another confirmation that it went through.
     
  13. ghostee macrumors 6502

    Joined:
    Feb 25, 2004
    Location:
    Villa Park, IL
    #13
    I'm in the same boat. I DID get through on the phone, and they said that there is a delay of getting orders into their database, and they wouldn't have it for another few hours, so call back later. They also said the phone will ship to the address your carrier's billing address, and any changes would require an "exception request" whatever that means.

    I just now changed my address with AT&T and now just need to update it on my order, so hopefully they can do that.
     
  14. ct2k7 macrumors 603

    ct2k7

    Joined:
    Aug 29, 2008
    Location:
    London or Florida
    #14
    That's an authorisation charge.
     
  15. aloecool macrumors regular

    Joined:
    Mar 30, 2011
    #15
    How long did it take for you to get your confirmation email? And around what time did you place your order?
     

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