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Indian Character Bug Causing System Crashes is Fixed in iOS 11.3 and macOS 10.13.4
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Working at, and running a company are 2 totally different things. I can tell your customer service skills needs help.
You: “Your issue is minor.”
Customers: “I’ll spend my money elsewhere.”
Your imaginary business: Failed.
Don't act like you can run a company near the size Apple or these minor issues will ruin a company like Apple. You can't tell me that "running a company" is different because we are talking about running Apple and large Corps, not your local hardware store. You litereally have zero experience in running a corporation. Working at one and seeing how things work is the next best thing. Corpoations don't run anything like small businesses. Where do you work?
Corporations are massive and there are always minor issues when you're serving over a billion devices.
You know how many insane things Microsoft does to its users? Yet, MSFT is more valuable than ever.
I'm not in retail, so I don't serve public customers.
I never claimed to run a company the size of Apple nor did I say the issue at hand would ruin the company. However, treating customers like you suggest, and not addressing their concerns would give you a bad name and run you out of business real quick.
Customer: “I’m having a problem with your product.”
You and your imaginary corporation: “Well, Microsoft has problems too...”
You didn’t have to tell me that you don’t deal with customers, it pretty obvious by all of your comments.
There's different types of errors - logic errors, attempts to use undefined variables, etc. And there's other factors, such as limits on how much memory is available to the current process, how individual processes interact with each other.
Many types of error can be caught and handled, but not ever error or condition.
Clearly, in this case, this specific character is introducing something into the system that the system isn't handling properly.
What I hope is that Apple doesn't just fix this one issue, but implements a solution that makes the overall system more resilient. I sure wish Apple was more transparent about the analysis of bugs. All we'll get it something like "Fixed with improved input validation" or some such summary.
Apple is fixing the issues faster than any large company does typically. Calm down.
That's really bad. macOS 10.13.3? Feels like it's graphic card drivers related. Maybe 10.13.4 will fix a thing or two with its upcoming support for external GPUs, which I take it includes handling moire than one screen properly.
At the same time, a forced reboot about three times a day sound a bit much to not have been discovered in testing. Are you sure it's not an isolated issue (more or less at least) on your end?
Hi and thx for your thoughts,
macOS 10.12.6 and latest High Sierra. Dual boot drive.. Same problem. System regardless.
Could of course be a hardware related issue... Hence me prolonging Apple Care yesterday just a day shy of the device being a year old...
I'll be taking it in soon and tell them about the issue... This MBP has been replaced 2 times already due to getting two Monday productions - perhaps the third time is the magic one... Two colleagues of mine also got the first ten MBP Touchbar (Top Model) and likewise had their replaced twice..
I dont think we were isolated cases. This would explain why they are so over-priced... It takes 3 to make one. Meaning that in the end they are cheaper than a bamboo pc -)
Hehe, bamboo PC.
I see. But at least isn't happening for all Mac models. I think we would also hear more about if it was an ubiquitous issue for that particular model you have, don't you think? But what do I know… Sorry you're having problems. Do you think you could try and install the 10.13.4 beta and see if that changes anything? It still has some way to go before release, so maybe it will give other issues even if it fixes your wake problems. :-/
And I guess you have done the SMC reset? A troubleshooting classic that not very often hit the spot, I'm afraid…
Hehe, bamboo PC.
I see. But at least isn't happening for all Mac models. I think we would also hear more about if it was an ubiquitous issue for that particular model you have, don't you think? But what do I know… Sorry you're having problems. Do you think you could try and install the 10.13.4 beta and see if that changes anything? It still has some way to go before release, so maybe it will give other issues even if it fixes your wake problems. :-/
And I guess you have done the SMC reset? A troubleshooting classic that not very often hit the spot, I'm afraid…
Did the resets... Not installing betas anymore. They are too prone to messing up everything...
That said... It all the smoke of the Guns one still has to appreciate the fact that a tine MBP Retina is perfectly capable of powering two 5K Displays as if it were a grand big old desktop. And it does it with A LOT less fan speed than any non-pro iMac.
That's pretty impressive. Maybe you're the only one with that MBP model that use it with two 5K displays and therefore no one else is seeing this problem?
No, but seriously – I hope it gets fixed in 10.13.4 if it's a graphics driver related issue. If you can provide steps to reproduce the problem it could be worth reporting it here (if it hasn't already been done): https://bugreport.apple.com/