Information on AppleCare after stolen laptop

Discussion in 'MacBook Pro' started by mchad, Jan 15, 2011.

  1. mchad macrumors member

    Joined:
    Aug 31, 2010
    Location:
    Vegas
    #1
    Hey, I thought I would let ya'll know this if the information isn't already on here. I recently had my MacBook Pro stolen, I called Apple to see if they would transfer my applecare plan to a new laptop. The answer was no, but...they offered to refund me a pro-rated amount of money for the unused amount of time left on my applecare plan. Within a week I had $85 back in my account from Apple.
    I believe that they will only do this if you purchased the plan directly from Apple (rather than Best Buy etc.)
     
  2. pricej636 macrumors 6502

    Joined:
    Mar 30, 2010
    Location:
    Colorado
    #2
    They have always been willing to refund a pro-rated portion of apple care. I don't think it matters where it was purchased from as it always has to be registered to apple.
     
  3. rdowns macrumors Penryn

    rdowns

    Joined:
    Jul 11, 2003
    #3
    Not true. The terms and condition govern the pro-rated refund, not here you bought it. In any case, Apple still receives their money regardless of the retail outlet.
     
  4. jlc1978 macrumors 68000

    jlc1978

    Joined:
    Aug 14, 2009
    #4
    State law governs that as well - so Apple's response may vary state by state as well in terms of what gets refunded. Alabama, for example allows an administrative fee but doesn't deduct paid claims from the pro-rated refund.
     

Share This Page