Inherited iPad rendered useless by activation lock

Discussion in 'Apple, Inc and Tech Industry' started by Reason077, Mar 5, 2014.

  1. Reason077 macrumors 68000

    Reason077

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    Aug 14, 2007
    #1
    http://www.bbc.co.uk/news/technology-26448158
     
  2. mobilehaathi macrumors G3

    mobilehaathi

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    #2
    You'd think she would have included her password(s) in the will.
     
  3. rhett7660 macrumors G4

    rhett7660

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    #3
    That was my first thought too!!!!!

    Well hopefully there wasn't anything too important on the device.
     
  4. roadbloc macrumors G3

    roadbloc

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    #4
    You'd have thought Apple would have been able to unlock it for them. Too bad I guess.
     
  5. elistan macrumors 6502a

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    Denver/Boulder, CO
    #5
    They're certainly ABLE - they reset iCloud passwords all the time. It's probably not clear to them that they SHOULD, however. That is, how are they to know it's not a scam?
     
  6. Curun macrumors 6502

    Curun

    Joined:
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    #6
    After the Apple social engineering hack about 2 years back, they are on lockdown.

    For the rest of us, thankfully so. But their are unfortunate side effects taking security policy very strictly.
     
  7. roadbloc macrumors G3

    roadbloc

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    #7
    Well they did show them copies of her will... surely that would be sufficient proof, no? I guess in future we all know to provide a copy of the password in the will too.
     
  8. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #8
    They could if the new owner shows proof that it was given to him. If this thing actually ended up in a Will then it seems rather easy to prove. Apple probably doesn't have a policy on this though, which makes it tough.
     
  9. Gav2k macrumors G3

    Gav2k

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  10. elistan macrumors 6502a

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    #10
    How is Apple to know that it is a legitimate will? Maybe it was forged, or maybe it's an older one before the owner got pissed and decided to give all her stuff to somebody else...?

    I think Apple should reset a password only with a court order. The courts are the best entities to determine the legitimacy of a will.
     
  11. mobilehaathi macrumors G3

    mobilehaathi

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    #11
    It isn't exactly difficult to prove it is real.

    It seems to me the executor should be contacting Apple though.
     
  12. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #12
    **update**

    Since publication, Apple has acknowledged it misunderstood the request to unlock the device. The company has now restored the factory settings. It maintains a court order would be needed to access the iCloud.

    Source bbc news
     

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