Hello, For Christmas, my brother asked me to fix his black MacBook. He had taken to the Apple store and they said he needed a new hard drive. I bought a new hard drive, formatted it and installed with no issues. I also bought the Snow Leopard install DVD and began installation. The first time I tried, the install got hung up overnight with 14 minutes left to go. So, I shut down the computer and tried again. This time the MacBook repeatedly spit out the DVD. I used a can of compressed air and shot a few bursts into the drive in case it was dirty. And got the DVD to run again. This time is got hung up with 20 minutes to go. So, did the same thing. Shut down, some air and now the DVD keeps getting spit out over and over again. I've read a lot about using an external drive, whether that is a DVD drive (like the MacBook Air SuperDrive) or a USB/Firewire drive. However, since there is ZERO OS on this HD now, how can I get either of those to work because I can't get into Disk Utility? Anyone have any ideas how I can install the OS on this new drive without using the internal DVD drive? Thanks much!