Installed new HD now Can't Install OS X

Discussion in 'MacBook Pro' started by harmeetkala, Sep 5, 2012.

  1. harmeetkala macrumors newbie

    Joined:
    Sep 5, 2012
    #1
    i just installed a new hard drive on my MacBook Pro and am trying to install OS X but when I insert my start up disc it says "Mac OS X can't be installed on this computer."

    From there, it gives me two options, Restore from Backup or Restart.
    -I used time machine to back everything up and hoped I could restore from there but it doesn't let me.

    What to do?

    Any help would be greatly appreciated

    thank you
     
  2. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #2
    Is that the grey install disc that came with that computer? Or from another computer? Or is it a retail disc? Where did the disc come from?
     
  3. harmeetkala thread starter macrumors newbie

    Joined:
    Sep 5, 2012
    #3
    yes, the grey install disc. I am using my roommate's disc since I can not find mine. it's version 10.6.3 (FYI).
     
  4. saggel macrumors regular

    Joined:
    Mar 3, 2012
    Location:
    Coventry, UK
    #4
    You can't use the disk from another machine, it won't work.
     
  5. harmeetkala thread starter macrumors newbie

    Joined:
    Sep 5, 2012
    #5
    hmm, didn't know that. what are my options?
     
  6. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #6
    The grey install discs that come with Macs are model-specific and will not work on other models. You can order replacement discs for your model by calling Apple (800-767-2775 in the US). Or you can upgrade to Mountain Lion via the Mac App Store.
     
  7. harmeetkala thread starter macrumors newbie

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    Sep 5, 2012
  8. harmeetkala thread starter macrumors newbie

    Joined:
    Sep 5, 2012
    #8
    so I called that number (thx for that) and apple sent me snow leopard but it will not install.

    thoughts??
     
  9. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #9
    What happens when you try to install?
     
  10. harmeetkala thread starter macrumors newbie

    Joined:
    Sep 5, 2012
    #10
    about 15min into the installation process, it stops installing and a prompt says "the installer encountered an error that caused the installation to fail."
     
  11. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #11
    A tip from this thread might help:
     
  12. harmeetkala thread starter macrumors newbie

    Joined:
    Sep 5, 2012
    #12
    looked over that thread, gonna try disk utility option first and see what happens with the installation.

    in regards to the error log and changing the date, any idea how to do that? the thread doesn't go into detail about it.

    ----------

    since I installed a new HD, I don't have access to my system preferences
     
  13. phpmaven macrumors 68040

    phpmaven

    Joined:
    Jun 12, 2009
    Location:
    San Clemente, CA USA
    #13
    Another option would be to get a USB to SATA adapter and put the old hard drive back in and use Carbon Copy to clone the old drive to the new and then swap drives.
     
  14. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #14
    That won't help. That is a fix for the second DVD (applications/iLife) and not the main OS install DVD.
     

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