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Installing different programs.

SRLMJ23

SRLMJ23

macrumors 68020
Original poster
Jul 11, 2008
2,336
1,438
Central New York
Whenever I try to install something for example Chrome, it installs fine but in my applications folder the icon for Chrome is black and white with a white circle and a line through it. I don't get why it does this, I ejected the install file from Finder and that did nothing. So then I restarted and that fixed it.

There has to be something I am doing wrong, I am new to the Mac so please take it easy on me. My question is, what do I do when I install Apps and they do that?
 
SRLMJ23 said:
Whenever I try to install something for example Chrome, it installs fine but in my applications folder the icon for Chrome is black and white with a white circle and a line through it. I don't get why it does this, I ejected the install file from Finder and that did nothing. So then I restarted and that fixed it.

There has to be something I am doing wrong, I am new to the Mac so please take it easy on me. My question is, what do I do when I install Apps and they do that?
Click to expand...
It's very common. There are several ways to fix it.
  • Relaunch Finder
  • Log in and log out.
  • Restart your computer.
  • Drag the Application folder off the Dock and re-add it.
 
That usually occurs when the application is incompatible with your OS or platform. IF you are actually running Lion, you have to run an Intel compatible binary. However, if you are running a PPC machine, you will be unable to run Chrome or Firefox 4 or higher due to them being Intel only.

TEG
 
TEG said:
That usually occurs when the application is incompatible with your OS or platform.
Click to expand...
That is false. It happens with many apps that are downloaded and installed. It has nothing to do with compatibility.
 
Sorry for being such a noob, but how do i restart finder, and what will that do?? I really never had anyone explain exactly what finder is or does.
 
SRLMJ23 said:
Sorry for being such a noob, but how do i restart finder, and what will that do?? I really never had anyone explain exactly what finder is or does.
Click to expand...
  • Hold the Option key while you right-click Finder's Dock icon, then select Relaunch.
  • Command-Option-Escape, then select Finder and click Relaunch
Finder is like Windows Explorer. It's used to view/manage your files and folders.

Mac 101: The Finder
 
Why does it do that?? I'm just curious. Coming from Windows you just downloaded the installer and the program installed, none of this refreshing finder or restarting.
 
SRLMJ23 said:
Why does it do that?? I'm just curious. Coming from Windows you just downloaded the installer and the program installed, none of this refreshing finder or restarting.
Click to expand...
It just doesn't refresh the icon properly. It has nothing to do with functionality; only appearance.
 
Now you're saying it doesn't refresh the icon? I thought you said it would?

GG, I really appreciate your help, dealing with my noob questions.
 
SRLMJ23 said:
Now you're saying it doesn't refresh the icon? I thought you said it would?
Click to expand...
You asked why it does that. I replied that it just doesn't refresh the icon properly. Doing any of the procedures I posted will refresh the icon.
 
Okay, I did download Chrome and it did the weird thing in the dock so I just restarted the computer and that took care of that.

Now I downloaded Firefox and I tried both options you gave and in my Applications folder in the Dock it is still in black and white a circle with a slash through it. I don't think I should have to restart every time I install an Program. I must be missing something here.
 
SRLMJ23 said:
Whenever I try to install something for example Chrome, it installs fine but in my applications folder the icon for Chrome is black and white with a white circle and a line through it. I don't get why it does this, I ejected the install file from Finder and that did nothing. So then I restarted and that fixed it.

There has to be something I am doing wrong, I am new to the Mac so please take it easy on me. My question is, what do I do when I install Apps and they do that?
Click to expand...

applications i download using chrome always do that. after launching the program once or twice, it should go away and be replaced by a real icon.
 
I guess I'll just restart though its not really the option I want to do but it works. For some reason the options you are giving me are not working or I am just not able to follow instructions (which I know I'm following them) I don't want you to get annoyed with me.
 
SRLMJ23 said:
I guess I'll just restart though its not really the option I want to do but it works. For some reason the options you are giving me are not working or I am just not able to follow instructions (which I know I'm following them) I don't want you to get annoyed with me.
Click to expand...
I'm not annoyed at all. There's no need to restart, especially for something that's purely a cosmetic issue.
  1. Click down and drag your Applications folder off the Dock, then let go and it disappears in a puff of smoke.
  2. Use these instructions to re-add the Applications folder to the Dock:
    Restoring Folders to the Dock
 
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