Installing os issue

Ace21

macrumors newbie
Original poster
Jul 9, 2019
4
0
Need help!! My brother gave me his Mac..I’m trying to factory reset it when I type my Apple ID I get an “this item is temporary unavailable” how can I bypass this? My brother can’t remember the Apple ID or password he used when he first got the Mac
 

Ace21

macrumors newbie
Original poster
Jul 9, 2019
4
0
Can you install the OS and then set up your Apple ID later?

It might be a connectivity issue.
No it won’t let me. Definitely not a connectivity issue since I got it hard wired straight from the cable modem
 

SecuritySteve

macrumors 6502a
Jul 6, 2017
745
859
California
Hm. Do you have access to any of the accounts on the Mac to be able to create a USB install disk? From there you could wipe the drive and install locally without need of an Apple ID to sign in.
 

Fishrrman

macrumors P6
Feb 20, 2009
17,209
5,554
OP:

Do you have a Mac of your own?
(not the one that's giving you problems)

If nothing else works for you, be aware that you can go on ebay and buy USB flashdrives that have a copy of the OS installer of your choice "ready to boot and go". Just plug it in and boot from it, then install the OS that way.

These sell in the $20 range.

I would try High Sierra (10.13).