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Installing Silverlight

S

Sarah511

macrumors newbie
Original poster
I download Silverlight and then can't install it. When I try to open the install pkg nothing happens. I can view the contents, but not install anything.
 
Did you download the Mac version?

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Yes. I've tried downloading it about 10 times now. So frustrated. I've got a MacBook and I'm running 10.4.11 so it should install. But nothing.
 
Did this pop up after you downloaded?

What version number did you download?

installer.png


Woof, Woof - Dawg
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The requirements say OS X 10.4.8 or higher
So you meet that requirement

Do you have an Intel Mac?
Version 2 only runs on Intel

If you have a PPC Mac you will have to install Version 1

What Mac do you have?
Go to the Apple Menu in the upper left corner and choose About This Mac
See if it says Intel

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pawprint.gif
 
Are you sure you are running 10.4.11?

Try installing Version 1 from here and see if that works
Then we can go from there

Woof, Woof - Dawg
pawprint.gif
 
Hmmmmm, I see
They assume you want the newest version

What browser are you using to download?
Is the downloaded file named "Silverlight 2.0.pkg"?
What happens when you double click the file?

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Firefox. It says Silverlight 2.0 dmg. When I double click on that it opens to Silverlight 2.0 pkg and I double click on that and nothing happens.
 
Have you tried restarting your computer?

When you double click the .pkg you should get this:

install3.png



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pawprint.gif
 
Sarah511 said:
So should I download it again, restart and then double click?
Click to expand...

It couldn't hurt to repair your permissions first

Go to Utilities -> Disk Utililty -> and Repair Permissions

Then restart your computer

Then download again and see if it make a difference

Woof, Woof - Dawg
pawprint.gif
 
Sarah... if that doesn't work, I would go to the Silverlight Forum
Post there and ask... they are the experts on things like this

Sorry wasn't any help for you 🙁

But if you get it resolved, be sure to come back here and post the solution

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pawprint.gif
 
Still doesn't work. Sorry to be taking up so much of your time and thanks for trying so hard to help me.
 
Sarah511 said:
Still doesn't work. Sorry to be taking up so much of your time and thanks for trying so hard to help me.
Click to expand...

I am sure you will get it resolved in the Silverlight Forum
They deal with installation issues all the time

Good luck! I am out of ideas 🙁

Woof, Woof - Dawg
pawprint.gif
 
It's just extremely frustrating. I only need it to watch instantly on Netflix, but I can't do anything to make it work. I posted on the Silverlight forum, but no help there yet.
 
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