Installing Silverlight

Discussion in 'Mac Apps and Mac App Store' started by Sarah511, Jul 5, 2009.

  1. Sarah511 macrumors newbie

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    Jul 5, 2009
    #1
    I download Silverlight and then can't install it. When I try to open the install pkg nothing happens. I can view the contents, but not install anything.
     
  2. MacDawg macrumors P6

    MacDawg

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    #2
    Did you download the Mac version?

    Woof, Woof - Dawg [​IMG]
     
  3. Sarah511 thread starter macrumors newbie

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    #3
    Yes. I've tried downloading it about 10 times now. So frustrated. I've got a MacBook and I'm running 10.4.11 so it should install. But nothing.
     
  4. MacDawg macrumors P6

    MacDawg

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    #4
    Did this pop up after you downloaded?

    What version number did you download?

    [​IMG]

    Woof, Woof - Dawg [​IMG]
     
  5. Sarah511 thread starter macrumors newbie

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  6. MacDawg macrumors P6

    MacDawg

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  7. Sarah511 thread starter macrumors newbie

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  8. MacDawg macrumors P6

    MacDawg

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    #8
    The requirements say OS X 10.4.8 or higher
    So you meet that requirement

    Do you have an Intel Mac?
    Version 2 only runs on Intel

    If you have a PPC Mac you will have to install Version 1

    What Mac do you have?
    Go to the Apple Menu in the upper left corner and choose About This Mac
    See if it says Intel

    Woof, Woof - Dawg [​IMG]
     
  9. Sarah511 thread starter macrumors newbie

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    #9
    Yes, it's an Intel. What am I doing wrong?? I just don't understand.
     
  10. MacDawg macrumors P6

    MacDawg

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    #10
    Are you sure you are running 10.4.11?

    Try installing Version 1 from here and see if that works
    Then we can go from there

    Woof, Woof - Dawg [​IMG]
     
  11. Sarah511 thread starter macrumors newbie

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    #11
    When I try to download from that page it's the new version not the old one.
     
  12. MacDawg macrumors P6

    MacDawg

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    #12
    Hmmmmm, I see
    They assume you want the newest version

    What browser are you using to download?
    Is the downloaded file named "Silverlight 2.0.pkg"?
    What happens when you double click the file?

    Woof, Woof - Dawg [​IMG]
     
  13. Sarah511 thread starter macrumors newbie

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    #13
    Firefox. It says Silverlight 2.0 dmg. When I double click on that it opens to Silverlight 2.0 pkg and I double click on that and nothing happens.
     
  14. MacDawg macrumors P6

    MacDawg

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    #14
    Have you tried restarting your computer?

    When you double click the .pkg you should get this:

    [​IMG]


    Woof, Woof - Dawg [​IMG]
     
  15. Sarah511 thread starter macrumors newbie

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    #15
    So should I download it again, restart and then double click?
     
  16. TheShinyMac macrumors 6502a

    TheShinyMac

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    #16
    Thanks macdawg, I can now finally listen to my favorite radio station online:D:D:D
     
  17. MacDawg macrumors P6

    MacDawg

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    #17
    It couldn't hurt to repair your permissions first

    Go to Utilities -> Disk Utililty -> and Repair Permissions

    Then restart your computer

    Then download again and see if it make a difference

    Woof, Woof - Dawg [​IMG]
     
  18. MacDawg macrumors P6

    MacDawg

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    #18
    Sarah... if that doesn't work, I would go to the Silverlight Forum
    Post there and ask... they are the experts on things like this

    Sorry wasn't any help for you :(

    But if you get it resolved, be sure to come back here and post the solution

    Woof, Woof - Dawg [​IMG]
     
  19. Sarah511 thread starter macrumors newbie

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    #19
    Still doesn't work. Sorry to be taking up so much of your time and thanks for trying so hard to help me.
     
  20. MacDawg macrumors P6

    MacDawg

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    #20
    I am sure you will get it resolved in the Silverlight Forum
    They deal with installation issues all the time

    Good luck! I am out of ideas :(

    Woof, Woof - Dawg [​IMG]
     
  21. davidjearly macrumors 68020

    davidjearly

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    #21
  22. Sarah511 thread starter macrumors newbie

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    Jul 5, 2009
    #22
    It's just extremely frustrating. I only need it to watch instantly on Netflix, but I can't do anything to make it work. I posted on the Silverlight forum, but no help there yet.
     

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