Hi guys, I apologise in advance if this is in the wrong section but I'm in need of some opinions regarding my Macbook Pro. My Macbook is only 4 weeks old but unfortunately was knocked to the ground, it would reboot but suffered a crunched up corner and severely warped chassis, fortunately I've had accidental damage cover for a few years for my laptop and so I've had no choice but to use it. (For the record I had it in a case and am very very careful but it was knocked to the ground by someone else). I had the device diagnosed by Apple and a report prepared which concluded that the warping was causing the battery and logic board to contact the unibody and as such the device's life was shortened due to unnatural heat build up. I contaced my insurance company who promptly appointed a loss adjuster to deal with the matter. Both the report and macbook where taken away overnight by the appointed loss adjuster for inspection. They then sent the macbook to a subcontracted computer repair outfit to have them issue a report. (incidentally they just rang Apple and confirmed the apple report to be true). The loss adjuster agreed to issue the replacement value for the Macbook. and told me I could have the damaged macbook back from their subcontractor, which would allow me retrieve my data. However the subcontractor refused to return the laptop citing it not to be normal practice, eventually with the intervention of the loss adjuster, it was returned to me, but now the loss adjuster has changed his mind and declared he wants the damaged laptop returned to them before issuing the replacement value, explaining that the damaged macbook has a salvage value. Fair enough. On return of the laptop I can see that all my fully licensed software (Adobe creative suite, Vectorworks etc) have been run, my safari used to access websites, some games have been installed, my photos accessed, and on and on. I've documented the files opened, applications run by taking screen grabs of the finder showing the last modified dates. Due to a current project I'm working on, I explained to the loss adjuster when taking away the macbook that I was bound to a confidentiality agreement by a client, and that design material on the laptop was private, he assured me the inspection was visual and that the laptop would not be powered up. I'm pleased the laptop is being replaced, without doubt, but its fair to say Im unsettled that all my serial numbers, visa card details, paypal details, login details and passwords, personal details, confidential work material etc etc have been compromised. I then have the hoops to jump through because a lot of high value CAD software that I have installed only allows 2 installs, (desktop and laptop) and is activated on a specific HD, I will need to go back and explain to each software supplier that I need more installs activated. Small issue I know but there is so much to do, even my $350 applecare add on is only activated 2 weeks, and is non transferable! With the damaged laptop returning to the loss adjuster, I'm seeking opinions on how do I deal with what happens the hard drive, sure I can wipe it, but I'd rather keep it the HD myself for peace of mind. I know my software should run without issue from that HD, The HD is apples 512gb SSD. Can I bounce it off you guys and hear your experiences opinions and or ideas on how to best deal with this next week. Thanks in advance.