intego software loop

Discussion in 'macOS' started by jimmy808, May 18, 2013.

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  1. jimmy808, May 18, 2013

    jimmy808 macrumors newbie

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    May 18, 2013
    #1
    Heelp! I just got the intego for mac bundle and tried out the identity scrubber, hit the secure icon and then got locked out. Now the guest profile asks for my password (don't have one) and keeps popping up. Can't restart my macbook pro or get out of the identity scrubber program. Any suggestions other than calling up Intego on Monday.

    Thanks, Jimmy
     
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  2. w0lf, May 18, 2013

    w0lf macrumors 65816

    w0lf

    Joined:
    Feb 16, 2013
    Location:
    USA
    #2
    Hold down the power button for a few seconds to force shutdown.
     
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  3. Elbert C, May 18, 2013

    Elbert C macrumors 6502

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    Location:
    AK, USA
    #3
    You might find an answer in their Identity Scrubber Help section.
     
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  4. jimmy808, May 18, 2013

    jimmy808 thread starter macrumors newbie

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    May 18, 2013
    #4
    intego software loop resolved

    Thanks for help; was able to exit identity scrubber.

    Jimmy
     
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