intego software loop

[jimmy808]

Heelp! I just got the intego for mac bundle and tried out the identity scrubber, hit the secure icon and then got locked out. Now the guest profile asks for my password (don't have one) and keeps popping up. Can't restart my macbook pro or get out of the identity scrubber program. Any suggestions other than calling up Intego on Monday.

Thanks, Jimmy

 

[w0lf]

Can't restart my macbook pro.

Hold down the power button for a few seconds to force shutdown.

 

[Elbert C]

Heelp! I just got the intego for mac bundle and tried out the identity scrubber, hit the secure icon and then got locked out. Now the guest profile asks for my password (don't have one) and keeps popping up. Can't restart my macbook pro or get out of the identity scrubber program. Any suggestions other than calling up Intego on Monday.

Thanks, Jimmy

You might find an answer in their Identity Scrubber Help section.

 

[jimmy808]

intego software loop resolved

Thanks for help; was able to exit identity scrubber.

Jimmy