Intel iMac iSight broken after Apple Cert. Tech. Replaced HD

Discussion in 'iMac' started by mrmma, Apr 17, 2008.

  1. mrmma macrumors member

    Joined:
    Dec 27, 2006
    Location:
    Missouri
    #1
    Recently my 160GB HD in my 2006 iMac was clicking suspiciously. I used this as an opportunity to upgrade the HD to a 500GB one. Being fairly technically proficient, but noting that accessing the HD wasn't trivial, I brought it in to the campus apple certified repair shop--$40 for the peace of mind that it was going to be done right was worth it to me.

    Two weeks ago, I picked it up from the store, plugged in my ext hd, CCC'd it back to it's original state and went on my way with a few caveats. 1) I noticed that the iSight light was always on, but thought that it might be something I'd never noticed before, or that there was a transfer glitch from old to new HD. 2) It had problems shutting down, pausing on the blue screen with the spinning wait icon stopped. Again I thought this might just be a bad clone of my HD.

    I then checked and there is no isight in system profiler.

    I a) Flashed PRAM, b) Flashed SMC c) repaired permissions (might as well) d) booted from an external drive e) Booted from install disks all to no avail.

    I brought it back in and they claim that its a faulty isight board and want me to pay to repair it. I convinced them to check for pinched wires, etc. Do you guys think that the tech might have done something to affect the board, or is this just a strange coincidence or an issue of transport?

    I'd be reasonably happy with no isight (use 4-5 times a year) but the shutting down problems worry me.
     
  2. mrmma thread starter macrumors member

    Joined:
    Dec 27, 2006
    Location:
    Missouri
    #2
    Pinched Cable was the Culprit

    In case there was anyone interested in this thread, and for posterity, the repair shop opened the iMac and found that they had pinched a cable when reinstalling the bezel, and repaired it for free. They say that they didn't notice because they didn't boot after installing the new hard drive. I haven't picked it up, but hopefully all is well, and we can be reunited again.

    I wonder how frequently this is the case for the mysterious missing isight or isight light always on that I read about on Apple discussion boards.
     
  3. Biblezombie macrumors newbie

    Biblezombie

    Joined:
    Apr 25, 2008
    #3
    Easy mistake

    The camera wires are very easy to knock loose or pinch. This is why I now check the camera and mic after every repair that requires me to open the iMac. I take pride in my work and learned by making the mistake of forgetting once and being embarrassed when the iMac was brought back.
     

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