Intel iMac iSight broken after Apple Cert. Tech. Replaced HD

Discussion in 'iMac' started by mrmma, Apr 17, 2008.

  1. mrmma macrumors member

    Dec 27, 2006
    Recently my 160GB HD in my 2006 iMac was clicking suspiciously. I used this as an opportunity to upgrade the HD to a 500GB one. Being fairly technically proficient, but noting that accessing the HD wasn't trivial, I brought it in to the campus apple certified repair shop--$40 for the peace of mind that it was going to be done right was worth it to me.

    Two weeks ago, I picked it up from the store, plugged in my ext hd, CCC'd it back to it's original state and went on my way with a few caveats. 1) I noticed that the iSight light was always on, but thought that it might be something I'd never noticed before, or that there was a transfer glitch from old to new HD. 2) It had problems shutting down, pausing on the blue screen with the spinning wait icon stopped. Again I thought this might just be a bad clone of my HD.

    I then checked and there is no isight in system profiler.

    I a) Flashed PRAM, b) Flashed SMC c) repaired permissions (might as well) d) booted from an external drive e) Booted from install disks all to no avail.

    I brought it back in and they claim that its a faulty isight board and want me to pay to repair it. I convinced them to check for pinched wires, etc. Do you guys think that the tech might have done something to affect the board, or is this just a strange coincidence or an issue of transport?

    I'd be reasonably happy with no isight (use 4-5 times a year) but the shutting down problems worry me.
  2. mrmma thread starter macrumors member

    Dec 27, 2006
    Pinched Cable was the Culprit

    In case there was anyone interested in this thread, and for posterity, the repair shop opened the iMac and found that they had pinched a cable when reinstalling the bezel, and repaired it for free. They say that they didn't notice because they didn't boot after installing the new hard drive. I haven't picked it up, but hopefully all is well, and we can be reunited again.

    I wonder how frequently this is the case for the mysterious missing isight or isight light always on that I read about on Apple discussion boards.
  3. Biblezombie macrumors newbie


    Apr 25, 2008
    Easy mistake

    The camera wires are very easy to knock loose or pinch. This is why I now check the camera and mic after every repair that requires me to open the iMac. I take pride in my work and learned by making the mistake of forgetting once and being embarrassed when the iMac was brought back.

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