Intermittent Unresponsive Screen after Screen Replacement

Discussion in 'iPhone Tips, Help and Troubleshooting' started by lumencreative, Mar 30, 2016.

  1. lumencreative macrumors regular

    Joined:
    May 19, 2014
    Location:
    Lancashire
    #1
    Dropped my iPhone 6 about a week ago, shattering the glass. I was still able to use the phone (screen protector was keeping all the glass pieces in place), so continued to use the phone until my appointment at the Genius Bar yesterday. I went for my appointment today and paid the £79 to have the screen replaced.

    However, I am now having problems with the 'touch' part of the screen being unresponsive intermittently. It doesn't seem to make any difference what I'm doing at the time, it just randomly stops responding, and the only way to make it responsive again is to press the sleep button and then unlock the phone again.

    I don't really want another visit to the Apple Store, so I was wondering what I could try first (without taking the phone apart).

    Any ideas?
     
  2. chscag macrumors 68000

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #2
    You just paid £79 to have your screen replaced and you don't want to take it back to the Apple Store so they can make it right? It's a hardware problem, take it back. ;)
     
  3. xixi.li macrumors regular

    Joined:
    Nov 25, 2015
    Location:
    hongkong
    #3
    You should take it to the Genius Bar again, the replaced screen was badly screen.
     
  4. lumencreative thread starter macrumors regular

    Joined:
    May 19, 2014
    Location:
    Lancashire
    #4
    Thanks. It's not that I don't want to take it back as such, it's that it's a 40 mile trip each way to take it back so with car parking, gonna cost me £20 to take it back to the store.
     
  5. chscag macrumors 68000

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #5
    Give them a call first to make sure, but any replacement parts by Apple are warranted for 90 days. I can understand your reluctance to driving and paying for parking/fuel, but I don't see that you have any other choice.
     
  6. xixi.li macrumors regular

    Joined:
    Nov 25, 2015
    Location:
    hongkong
    #6
    poorly ad
     

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