International iChat videoconference issues

[Tallest Skil]

Hey, all. I've made two threads on this issue before, so third time's the charm, I guess.

I'm in Ireland for a semester, my mom's in Indiana. iChat videoconferencing doesn't work from here. It didn't work in Killarney, it worked at our apartment in Galway (yay!) but it doesn't currently work from Greystones.

27.935223 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
[]
29.938569 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
[]
31.941504 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
[]

That's what I currently get as part of the error when it doesn't connect. I have total access to all parts of both local networks, but no control over the in-between parts.

Any ideas, guys? Thanks.

 

[mathcolo]

Does your modem/router/gateway have NAT enabled? You may need to port forward in order for iChat to connect correctly.

You may also be interested in checking the Mac OS X Firewall, third-party firewall software or hardware, and even your modem/router/gateway's firewall.

Good luck, mathcolo

 

[Tallest Skil]

Does your modem/router/gateway have NAT enabled? You may need to port forward in order for iChat to connect correctly.

Hey, thanks for the reply.

I... don't know how to do that. Could you elaborate?

 

[Tallest Skil]

Sorry about the double post. Okay, the router here is a Linksys and I don't know how to be sure that the ports are open... do I need to disconnect and reconnect? Do I need to open the ports on my computer and the router itself? Thanks.

 

[Samarium]

Well. I don't know how to specifically solve your problem but another way of A/V would be using Skype. Skype is the best program in that matter.

 

[mathcolo]

Sorry about the double post. Okay, the router here is a Linksys and I don't know how to be sure that the ports are open... do I need to disconnect and reconnect? Do I need to open the ports on my computer and the router itself? Thanks.

May I ask the model of Linksys router you have? thanks

 

[Tallest Skil]

Sure. I believe it's WAG354G v2.

 

[mathcolo]

Hi again...

This is a guide on how to port forward for your router. Unfortunately I just realized it isn't that hard and could've just pointed you to portforward.com... oh well🙄

Regarding the numbers to put into that: See this Apple support article.

If you need any further assistance, feel free to post again. I'll be watching here for a while.

 

[Tallest Skil]

WOO! Thanks so much, man. Exactly what I needed.