International Support

Discussion in 'iPad' started by VaatiKaiba, Apr 14, 2010.

  1. VaatiKaiba macrumors 6502

    Joined:
    Jun 12, 2008
    #1
    I'm slightly fed up with what is now the second delay to the iPad's international launch (indeed, the Irish site doesn't even say anything about the 10 May pre-order date, so we could be getting it even later than everyone else), so I'm looking at getting one brought over from the US now.

    I was wondering - if I do this, what is my support situation? If there's a problem with it, would Apple IE support me? What if I bought AppleCare, is that universal? And would either of these change once the iPad is (eventually) released over here - would they accept a US iPad for repair then?

    Thanks in advance!
     
  2. Roessnakhan macrumors 68040

    Roessnakhan

    Joined:
    Sep 16, 2007
    Location:
    ABQ
    #2
    For the wifi model I don't see a problem, as all the parts are probably standard. The 3G model might require them to order parts they do not have at the Apple Store.
     
  3. nasa25 macrumors 65816

    Joined:
    Apr 11, 2010
    Location:
    canada
    #3
    nope....american iPads need to be sent to the US for service. This was confirmed when I bought my iPad in buffalo, ny on launch day.
     
  4. VaatiKaiba thread starter macrumors 6502

    Joined:
    Jun 12, 2008
    #4
    Even for the WiFi ones? As Roessnakhan mentioned, they must be the same parts...
     
  5. Alan Taylor macrumors 6502

    Alan Taylor

    Joined:
    May 14, 2006
    Location:
    Mississauga
    #5
    I've never had an issue getting service in either America or Canada for iPods and Laptops bought in the UK...
     
  6. silverblack macrumors 68030

    silverblack

    Joined:
    Nov 27, 2007
    #6
    My personal experience, I purchased a Macbook off ebay from the US to Canada. Last week, there was a problem, and I brought it in for a warranty repair. It was repaired at no cost. The fact that it wasn't initially purchased in Canada, or that I was not the original buyer, never came up.

    I know, an iPad is not a Macbook, ...
     
  7. Jinkst macrumors regular

    Joined:
    Oct 11, 2008
    Location:
    London via Sydney
    #7
    That's actually only true while it's still excessively available in the US. As soon as it is released in Australia I can take this straight to the Apple store in Sydney for any repairs. :)
     
  8. nasa25 macrumors 65816

    Joined:
    Apr 11, 2010
    Location:
    canada
    #8
    Well I was told by the Apple Store rep that when Apple pulls the serial number on my iPad, they will see that it was originally purchased in the US, and will not be able to service it.

    Right or wrong, thats what I was told.
     

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